Junior Customer Service Staff

Shozon LLC.; Dubai; On-site; AED 22,000 - 45,000; Full time

Benefits offered by this job

Incentives

Accommodation

Transportation

Benefits

Job summary

Shozon LLC. in Dubai is seeking a friendly, customer-focused Junior Customer Service Representative to join our team. You will answer inquiries by phone, email, or in person and assist customers while supporting daily service operations.

The ideal candidate has 0-1 years of experience, strong English communication, basic MS Office skills, and a positive, proactive attitude. This full-time role offers salary, incentives, accommodation, transportation, and benefits.

Qualifications

• 0-1 years of work experience in customer service or related roles.
• Good communication skills in English.
• Basic knowledge of MS Office applications and computer systems.
• Customer-focused with a positive attitude.
• Strong interpersonal and problem-solving skills.
• Immediate joiners preferred.

Responsibilities

• Respond to customer inquiries via phone, email, or in person.
• Provide accurate information about products and services.
• Assist customers with requests, complaints, and general inquiries.
• Update and maintain customer records in the system.
• Follow up with customers to ensure satisfaction.
• Coordinate with internal departments to resolve customer concerns.
• Prepare basic customer service reports and documentation.
• Deliver professional and courteous customer support at all times.

Skills

Customer Service

Call Center

Reception

Sales Support

Tools

MS Office

Job description

Hiring: Junior Customer Service Representative – Dubai

We are looking for a friendly and customer-focused Junior Customer Service Representative to join our team in Dubai. The ideal candidate should have good communication skills, a positive attitude, and the ability to assist customers while supporting daily customer service operations.

Job Responsibilities:

• Respond to customer inquiries via phone, email, or in person
• Provide accurate information about products and services
• Assist customers with requests, complaints, and general inquiries
• Update and maintain customer records in the systemFollow up with customers to ensure satisfaction
• Coordinate with internal departments to resolve customer concerns
• Prepare basic customer service reports and documentation
• Deliver professional and courteous customer support at all times

Requirements:

• Previous experience in Customer Service, Call Center, Reception, or Sales Support is an advantage
• Good communication skills in English
• Basic knowledge of MS Office applications and computer systems
• Customer-focused with a positive attitude
• Strong interpersonal and problem-solving skills
• Immediate joiners preferred

Location: Dubai

Salary + Incentives + Accommodation + Transportation + Benefits as per company policy

Additional information

• Employment Type: Full Time
• Minimum Work Experience: 0-1 Years
• Minimum Education Level: N/A
• Remote Job: No
• Career Level: Junior
• Gender: Any
• Language: English

Monthly Salary AED 2,000 - 3,999 Monthly