Junior Back Office Admin — Patient Data & Scheduling

Joint Space; Dubai; On-site; AED 66,960 - 100,440; Full time

Job summary

Joint Space Polyclinic LLC in Dubai is seeking a highly organized Junior Back Office Administrator to support daily administrative operations. You will handle WhatsApp inquiries, data entry, reporting, and maintain patient records with confidentiality.

You will back the front desk team by managing emails and communications, preparing routine reports in Excel, and assisting with appointment follow-ups, while maintaining accuracy and professionalism.

Qualifications

• Previous experience in an administrative or office support role.
• Excellent Microsoft Excel skills and data reporting.
• Strong proficiency in Microsoft Office.
• Good written and spoken English.
• High level of accuracy and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Professional communication and confidentiality.

Responsibilities

• Manage and respond to WhatsApp inquiries in a timely and professional manner.
• Monitor and respond to administrative emails.
• Perform data entry, data extraction, and report generation using Microsoft Excel and other Microsoft Office applications.
• Maintain accurate patient and clinic records.
• Prepare administrative reports as requested by management.
• Organize and maintain digital files and documentation.
• Contact inactive patients via WhatsApp and telephone to encourage rebooking and follow-up appointments.
• Assist with appointment confirmations and administrative follow-ups.
• Support patient communication while maintaining a high level of professionalism and confidentiality.

Skills

Microsoft Excel

Microsoft Office

Data entry

Organizational skills

Time management

Communication skills

English proficiency

Education

High school diploma or equivalent

Tools

CRM systems

Job description

Joint Space Polyclinic LLC in Dubai is seeking a highly organized Junior Back Office Administrator to support daily administrative operations. You will handle WhatsApp inquiries, data entry, reporting, and maintain patient records with confidentiality.

You will back the front desk team by managing emails and communications, preparing routine reports in Excel, and assisting with appointment follow-ups, while maintaining accuracy and professionalism.