IT Support Specialist — Internal User Help & Hardware

KBR, Inc.; Abu Dhabi; On-site; AED 67,000 - 112,000; Full time

Job summary

KBR, Inc. in Abu Dhabi is seeking an Associate IT Customer Support specialist to provide technical assistance to internal users for desktop applications and hardware.

You will troubleshoot issues, respond to inquiries about procedures and system status, and coordinate with network services and developers to restore service. Under general supervision, you will assist in monitoring, configuring, installing, and repairing hardware and software problems according to established procedures, ensuring

Qualifications

• 3+ years of IT support experience.
• High school diploma or equivalent.

Responsibilities

• Provide technical support to internal users for desktop applications and hardware.
• Answer questions related to procedures, transactions, system status, and interactions with network services and application developers to restore service.
• Under general supervision, assist in monitoring, configuring, installing, and repairing hardware and software problems according to established procedures.

Skills

Technical support

Customer service

Education

High school diploma

Job description

KBR, Inc. in Abu Dhabi is seeking an Associate IT Customer Support specialist to provide technical assistance to internal users for desktop applications and hardware.

You will troubleshoot issues, respond to inquiries about procedures and system status, and coordinate with network services and developers to restore service. Under general supervision, you will assist in monitoring, configuring, installing, and repairing hardware and software problems according to established procedures, ensuring