IT Support Call Center Agent — Bilingual EN/AR

ASUS; Dubai; On-site; AED 40,000 - 60,000; Full time

Job summary

ASUS is hiring a Call Center Agent in Dubai to manage customer inquiries through calls, chats, and emails. The ideal candidate will resolve technical issues, promote ASUS products, and maintain customer satisfaction. Applicants should have a Bachelor’s degree, be fluent in English and Arabic, and have at least 1 year of experience in a call center environment. Proficiency in Microsoft Office and strong organizational skills are also required.

Qualifications

• Bachelor’s degree required.
• Fluent in English and Arabic (written and verbal).
• Minimum 1 year of call center and customer service experience with technical support.

Responsibilities

• Manage inbound calls, chats, and emails.
• Resolve customer complaints and provide solutions.
• Promote ASUS products and services.

Skills

Fluent in English

Fluent in Arabic

Strong multitasking skills

Organizational skills

Attention to detail

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

ASUS is hiring a Call Center Agent in Dubai to manage customer inquiries through calls, chats, and emails. The ideal candidate will resolve technical issues, promote ASUS products, and maintain customer satisfaction. Applicants should have a Bachelor’s degree, be fluent in English and Arabic, and have at least 1 year of experience in a call center environment. Proficiency in Microsoft Office and strong organizational skills are also required.