IT Support

TekValley Corporation; Dubai; On-site; AED 220,000 - 294,000; Full time

Job summary

TekValley Corporation is seeking an IT Support Specialist to join our Dubai team and provide frontline technical assistance. You will support employees, manage user accounts, and maintain office infrastructure on-site in Dubai, UAE.

Key duties include handling helpdesk tickets (Tier 1 & 2), configuring laptops, and monitoring network health while documenting solutions and runbooks. Notable requirements: 2+ years IT support, Windows/macOS proficiency, and Active Directory knowledge.

Qualifications

• 2+ years IT support experience.
• Windows and macOS proficiency.
• Active Directory knowledge.
• Networking fundamentals (TCP/IP, DNS, DHCP)

Responsibilities

• Respond to helpdesk tickets (Tier 1 & 2).
• Manage user accounts in Active Directory.
• Set up and maintain laptops and peripherals.
• Monitor network health.
• Document solutions and runbooks.

Skills

IT support

Active Directory

Windows

macOS

Networking

Job description

Full-time Dubai, UAE On-site $60,000 – $80,000

IT Support Specialist

Support Posted February 12, 2026

IT Support Active Directory Windows macOS On-site Dubai

About This Role

Join our internal IT team to support employees and maintain office infrastructure. You will be the first point of contact for technical issues.

Key Responsibilities

• Respond to helpdesk tickets (Tier 1 & 2)
• Manage user accounts in Active Directory
• Set up and maintain laptops and peripherals
• Monitor network health
• Document solutions and runbooks

Requirements

• 2+ years IT support experience
• Windows and macOS proficiency
• Active Directory knowledge
• Networking fundamentals (TCP/IP, DNS, DHCP)