IT Supervisor

Flip retail; Ras Al Khaimah; On-site; AED 180,000 - 240,000; Full time

Job summary

Hilton Ras-al-Khaimah is seeking an IT Supervisor/IT Manager to support daily operations of hotel IT systems, office networks, LAN, and hotel telephony. You will provide frontline user support, log and troubleshoot issues, propose system upgrades, and coordinate with the resort Business Center Group to resolve guest IT requests.

This role requires hospitality IT experience, strong Microsoft skills, and familiarity with Fidelio and Micros applications.

Qualifications

• Previous IT experience in a hotel, leisure, or service setting.
• Experience with all Microsoft systems.
• Familiarity with Fidelio and Micros hotel software.
• Strong communication and interpersonal skills.
• Technical knowledge and hands-on problem solving.

Responsibilities

• Provide daily support for hotel IT systems, office networks, LAN, and telephony.
• Log, troubleshoot, and escalate issues as needed.
• Recommend system upgrades and improvements.
• Coordinate with the resort Business Center Group to respond to guest IT requests.

Skills

Microsoft Windows

Hospitality IT

Tools

Fidelio

Micros

Job description

Hotel Manager vacancy in Ras-al-Khaimah UAE

IT Supervisor An IT Manager will be responsible for the daily assistance of IT systems for organization systems, office systems, local area network, and also telephony systems throughout the hotel.

Key responsibilities

• Give everyday support for all interior hotel IT systems and also individuals, decreasing any kind of system interruptions
• Videotape all issues that emerge and recommend the IT Supervisor of any kind of concerns that require more focus
• Advise system renovations to the IT Supervisor
• Connect with the resort Business Center Group to react to any Guest-related IT requirements

These initiatives will certainly be fulfilled timely, within budget, and also based on IT running standards. Specifically, the IT Coordinator will certainly carry out the following tasks to the greatest requirements:

Requirements

• Previous IT experience, preferably in the hotel, leisure, and/or solution field
• Experience of all Microsoft systems
• Experience of hotel applications, such as Fidelio and also Micros, preferred
• Exceptional business and also social abilities
• Existing technical skills as well as knowledge of innovation

About Hilton

Hilton is the leading worldwide hospitality business, covering the lodging industry from lavish full-service hotels and also hotels to extended-stay collections and also mid-priced hotels. For nearly a century, Hilton has actually used business as well as recreation vacationers the finest in lodgings, service, features and also worth. Hilton is committed to proceeding its tradition of providing outstanding visitor experiences across its global brand names. Our vision "to fill up the planet with the light and also warmth of hospitality" joins us as a team to create amazing hospitality experiences worldwide every day. As well as, our incredible Group Members go to the heart of all of it!