IT Manager-voco Sharjah

IHG Hotels & Resorts; Sharjah; On-site; AED 180,000 - 240,000; Full time

Job summary

IHG Hotels & Resorts, voco Sharjah, is seeking an IT Manager to install new systems, boost security, and set high standards across hardware and software. You will ensure teams have tools and resources, reporting to senior leaders, with a focus on LAN, POS, and overall IT delivery.

You will lead onboarding, knowledge sharing, and training, maintain security compliance, and safeguard the hotel’s IT infrastructure while supporting business goals and guest experiences.

Qualifications

• 4 years+ related experience with computer set-up and troubleshooting
• Strong analytical and problem-solving skills
• Great communication skills

Responsibilities

• Being our primary contact for servicing computer hardware, ensuring systems are installed properly and functioning, and reporting to GM and Area IT Leader
• Keeping up to date with approved systems and technology – from LAN to POS
• Maintaining hardware/software performance and security standards, and evaluating vendor proposals
• Passing on expertise to the hotel team via knowledge sharing and training sessions
• Safeguarding IT infrastructure against cyberthreats

Skills

IT management

Network knowledge

Security

Education

Diploma/Certificate in IT

Job description

Job Description:

About us

Ideally located in the heart of Sharjah, voco Sharjah offers easy access to Sharjah International Airport, SAIF Zone, and the city’s key business and commercial districts. The hotel prime location provides convenient connectivity to Dubai, Ajman, and Sharjah's most popular attractions. The hotel is perfectly positioned near some of Sharjah's most renowned educational and cultural institutions, including the University of Sharjah and the American University of Sharjah, making it an excellent choice for visiting academics, students, families, and corporate travelers. Guests are also within easy reach of University Hospital Sharjah, and the vibrant Aljada community. Designed with voco's signature charm and thoughtful hospitality, the hotel features stylish guest rooms and suites, a fully equipped fitness centre, an inviting outdoor swimming pool, versatile meeting and event facilities, and a selection of dining experiences, including an all-day dining restaurant, cozy café, and lobby lounge. Whether the stay is for a short visit or an extended stay, voco Sharjah delivers a warm, trendy comfortable, and memorable experience.

Your day to day

Reliable hardware and seamless software are at the heart of every day-to-day IHG experience. To deliver a truly first-class service, we need an IT Manager capable of installing new systems, boosting security, and setting exceptional standards. While making sure our teams have all the tools and resources, they need to make a difference, right at their fingertips.

A little taste of your day-to-day

• Being our primary contact for servicing our computer hardware, making sure systems are installed properly and working efficiently and regularly reporting back to the GM, Director of Finance and Business Support and Area IT Leader
• Keeping up to date with all our approved systems and technology – from LAN to POS
• Maintaining hardware and software performance, digital and physical security standards and evaluating vendor proposals
• Passing on your expertise to the hotel team by running knowledge sharing and training sessions
• Safeguarding our IT infrastructure against cyberthreats

What we need from you

• Diploma or Vocational Certificate in Computer Science or IT or related field
• 4 years’ related experience with computer set-up and troubleshooting
• Working knowledge of networks, operating systems, and databases
• Strong analytical and problem-solving skills
• Knowledge in PCI DSS (Payment Card Industry Data Security Standards)
• Great communication skills
• You’ll be a team player, proactive, responsible, hardworking, and able to work under pressure

What we offer

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.