IT Executive- Hardware & Networking

Confidential; Dubai; On-site; AED 56,000 - 89,000; Full time

Job summary

Confidential is seeking an IT Support professional to provide hands-on support for hardware, software, networks, CCTV, audio systems, and printers across multiple company locations in Dubai.

You will troubleshoot desktops/laptops, perform basic network tasks, and assist with asset management while ensuring smooth end-user support and quick learning of new tech. Willingness to travel is required.

Qualifications

• 2–5 years of hands-on IT support experience.
• Good knowledge of desktop and laptop hardware troubleshooting.
• Basic knowledge of networking, IP addressing, LAN/Wi‑Fi.
• Experience with RJ45 crimping and cable testing.
• Basic knowledge of CCTV cameras, NVR/DVR, cabling, monitoring and backups.
• Basic knowledge of audio/sound systems, cabling and troubleshooting.
• Printer installation and troubleshooting.
• Basic knowledge of Windows and Microsoft 365.
• Understanding of IT asset management.
• Willing to travel between company locations when required.

Responsibilities

• Provide day-to-day IT support for hardware, software, network, printer, and system-related issues.
• Install, configure, troubleshoot, and maintain desktops, laptops, monitors, and other IT equipment.
• Perform basic network troubleshooting, including IP addressing, LAN/Wi‑Fi connectivity, patching, and RJ45 cabling.
• Troubleshoot switches, routers, Wi‑Fi, and access points.
• Support and maintain CCTV systems, including camera monitoring and NVR/DVR troubleshooting.
• Support store audio/sound systems, including basic installation and cable wiring.
• Install, configure, and troubleshoot network/local printers and scanners.
• Install and configure Windows, Microsoft Office/M365, and other basic applications.

Skills

IT support

Hardware troubleshooting

Networking basics

RJ45 crimping

CCTV systems

Audio systems

Printer troubleshooting

Windows/M365

IT asset management

End-user setup

Willing to travel

Communication skills

Tools

CCTV/NVR software

Windows Admin Tools

Job description

We are looking for an IT Support professional with hands-on experience in IT hardware, basic networking, CCTV systems, audio/sound systems, printers, asset management, and end-user support.

The candidate should have good troubleshooting skills, be a quick learner, and be willing to provide IT support across different company locations when required.

Key Responsibilities

• Provide day-to-day IT support for hardware, software, network, printer, and system-related issues.
• Install, configure, troubleshoot, and maintain desktops, laptops, monitors, and other IT equipment.
• Perform basic network troubleshooting, including IP addressing, LAN/Wi-Fi connectivity, network cabling, patching, and RJ45 crimping.
• Perform basic troubleshooting of switches, routers, Wi-Fi, and access points.
• Support and maintain CCTV systems, including camera monitoring, NVR/DVR troubleshooting, cabling, connectivity, and checking recording/backup status.
• Support store audio/sound systems, including basic installation, speaker connectivity, cabling, configuration, and troubleshooting.
• Install, configure, and troubleshoot network/local printers and scanners.
• Install and configure Windows, Microsoft Office/Microsoft 365, and other basic applications.
• Maintain and update IT asset inventory, including laptops, desktops, monitors, printers, CCTV, network, and other IT equipment.
• Assist with new user setup, workstation setup, and IT equipment deployment.
• Perform basic preventive maintenance of IT equipment.
• Coordinate with IT vendors/service providers when required.
• Maintain basic documentation of IT equipment and support activities.
• Assist the IT team with other infrastructure and technical support activities.

Skills

• 2-5 years of hands-on IT support experience.
• Good knowledge of desktop and laptop hardware troubleshooting.
• Basic knowledge of networking, IP addressing, LAN, Wi-Fi, switches, and network cabling.
• Experience with RJ45 crimping and cable testing.
• Basic knowledge of CCTV cameras, NVR/DVR, cabling, monitoring, and backups.
• Basic knowledge of audio/sound systems, speakers, amplifiers, cabling, and troubleshooting will be an advantage.
• Experience with printer installation and troubleshooting.
• Basic knowledge of Windows and Microsoft Office/Microsoft 365.
• Understanding of IT asset management.
• Good troubleshooting, problem-solving, and communication skills.
• Quick learner, responsible, proactive, and willing to learn new technologies.
• Willing to travel between company locations when required.