IPTV & IGW Monitoring Engineer — 24/7 Ops

edara; Dubai; On-site; AED 150,000 - 210,000; Full time

Job summary

edara is seeking an experienced telecom engineer in Dubai to lead the operation and maintenance of IPTV headend and middleware networks. You will manage 24/7 monitoring, perform first-level troubleshooting, and coordinate with cross-functional teams to resolve incidents efficiently.

The role requires a bachelor in Telecommunication Engineering and 3–5 years in telecom, with hands-on knowledge of Nokia and Huawei IGW environments, NetAct, and IPTV platforms.

Qualifications

• Bachelor's degree in Telecommunication Engineering or related field.
• 3–5 years of strong telecom knowledge and experience in the listed technologies.
• Ability to work in a 24/7 environment and handle multiple tasks.

Responsibilities

• Handle daily incidents and trouble tickets per operation policies.
• Provide 1st-level troubleshooting and monitoring for IPTV headend and middleware.
• Prepare progress reports and maintain documentation for devices and solutions.
• Coordinate with internal teams and external partners until fault resolution.
• Support new projects and service acceptances from SOC Operations.

Skills

Programming

Automation

Agile

24x7 operations

Multi-tasking

CS Core knowledge

SIP protocol

IPTV troubleshooting

Education

Bachelor's degree in Telecommunication Engineering

Tools

Nokia ATCA IGW

Huawei U2000

NetAct

IPTV Headend

IPTV Middleware

SBC

Job description

edara is seeking an experienced telecom engineer in Dubai to lead the operation and maintenance of IPTV headend and middleware networks. You will manage 24/7 monitoring, perform first-level troubleshooting, and coordinate with cross-functional teams to resolve incidents efficiently.

The role requires a bachelor in Telecommunication Engineering and 3–5 years in telecom, with hands-on knowledge of Nokia and Huawei IGW environments, NetAct, and IPTV platforms.