Senior IPTV & IGW Monitoring Engineer

du; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Emirates Integrated Telecommunications Company PJSC (du) seeks a telecom operations engineer to manage IPTV headend and middleware networks. You will handle incidents, perform first‑level troubleshooting, and maintain monitoring dashboards.

The role requires 3–5 years in telecom with IGW/U2000/NetAct experience and a Bachelor’s in Telecommunication Engineering. The position supports 24/7 operations and involves collaboration with IT, commercial teams, and field staff.

Qualifications

• Minimum Bachelor degree in Telecommunication Engineering or related discipline.
• 3–5 years of strong telecom knowledge and experience in Nokia & Huawei ATCA IGW, SBC & U2000 and NetAct.
• Experience with IPTV Headend and Middleware Networks Technologies.

Responsibilities

• Handle daily Incidents/TTs as per operation policies.
• Provide first level troubleshooting and monitoring for IPTV Headend and middleware networks.
• 24/7 monitoring of IGW, Fixed Voice & IPTV KPIs and ensure targets per DU standards.
• Prepare and maintain incident reports and technical documentation.
• Support new project/services acceptance from SOC Operations.

Skills

IPTV Headend

SIP protocol

Troubleshooting

24/7 support

Automation scripting

Agile methodologies

Network operation

Education

Bachelor's degree in Telecommunication Engineering

Tools

Nokia IGW

Huawei U2000

NetAct

SBC

Job description

Emirates Integrated Telecommunications Company PJSC (du) seeks a telecom operations engineer to manage IPTV headend and middleware networks. You will handle incidents, perform first‑level troubleshooting, and maintain monitoring dashboards.

The role requires 3–5 years in telecom with IGW/U2000/NetAct experience and a Bachelor’s in Telecommunication Engineering. The position supports 24/7 operations and involves collaboration with IT, commercial teams, and field staff.