Insurance Operations Associate

MINDFREE Consulting | Insurance Talent Hub; Dubai; On-site; AED 40,000 - 60,000; Full time

Job summary

MINDFREE Consulting | Insurance Talent Hub is looking for motivated fresh graduates to support our Medical or Motor insurance departments in Dubai. This versatile role involves handling the complete operational lifecycle of insurance policies—from quotations and placements to policy issuance and client management.

The ideal candidate will possess strong communication, coordination skills, and a Bachelor's degree. We value attention to detail and the ability to meet strict deadlines in a dynamic environment.

Qualifications

• Fresh graduates are welcome.
• Good working knowledge of Microsoft Excel is preferred.
• Strong oral and written communication skills in English are required.

Responsibilities

• Gather customer requirements to prepare competitive insurance quotations.
• Issue motor insurance policies accurately and on time.
• Process client requests for policy amendments and verifications.
• Follow up with customers to convert queries into closed business.
• Work closely with Sales Agents, Underwriters, and internal teams.

Skills

Communication

Microsoft Excel

Time management

Interpersonal skills

Education

Bachelor's degree in any field

Job description

Role Overview

We are seeking motivated fresh graduates to join our team in Dubai. In this versatile role, you will support either our Medical or Motor insurance departments. You will be responsible for handling the end-to-end operational lifecycle of insurance policies—from initial quotations and placements to policy issuance, customer relationship management, and ongoing policy amendments,

Key Responsibilities

• Quotations & Placements: Gather customer requirements to prepare and present competitive insurance quotation comparison charts for new and renewal leads. Assist in placing policies efficiently with insurance companies.

• Policy Issuance: Issue motor insurance policies, debit notes, and credit notes accurately and on time.

• Policy Maintenance (Additions/Deletions): Process client requests for policy amendments, additions, and deletions by following Standard Operating Procedures (SOPs).

• Client & Partner Relations: Follow up regularly with customers to convert queries into closed business. Maintain strong relationships and rapport with both clients and insurance companies to ensure quick turnaround times (TAT).

• Internal Coordination: Work closely with Sales Agents, Underwriters, and internal teams to gather client documentation, risk assessments, and verify policy accuracy.

Job Requirements

• Education: Bachelor's degree in any field (Fresh Graduates are welcome!).

• Technical Skills: Good working knowledge of Microsoft Excel.

• Communication: Strong oral and written communication skills in English.

• Key Attributes:
  • Excellent time management and coordination skills.
  • High attention to detail and ability to meet strict deadlines.
  • Strong interpersonal skills for building rapport with clients and insurance partners.