Assistant Manager Motor Claims - UAE National I Dubai

Al Futtaim Private Company (LLC); United Arab Emirates; On-site; AED 60,000 - 85,000; Full time

Job summary

Al Futtaim Private Company (LLC) is seeking a Motor Claims Executive UAE National to join our Motor Claims team. The role provides a pathway for fresh graduates to build a long-term career in the insurance industry, focusing on claims assessment, processing and administration while delivering excellent customer service.

You will review and process motor claims, verify documentation, coordinate with customers, garages and surveyors, and support compliant and efficient claims handling in line with

Qualifications

• UAE National with Family Book (Emirati) – Mandatory.
• Fresh graduates are encouraged to apply.
• Internship experience in insurance, banking, finance, customer service, or operations is an advantage but not mandatory.
• Genuine interest in pursuing a career in the insurance industry.

Responsibilities

• Review and process motor insurance claims in accordance with policy terms and guidelines.
• Verify claim documentation, accident reports, repair estimates and supporting information.
• Coordinate with customers, garages, surveyors and internal stakeholders throughout the claims process.
• Monitor claim status and ensure timely settlement within service standards.
• Maintain accurate claim records and documentation in the claims management system.
• Assist in evaluating claim costs and identifying discrepancies or potential fraud indicators.
• Support claim investigations and gather relevant information as required.
• Ensure compliance with regulatory requirements and company policies.
• Respond to customer and stakeholder inquiries in a professional and timely manner.
• Contribute to process improvement initiatives to enhance efficiency and customer experience.

Skills

Analytical thinking

Numerical aptitude

Verbal communication

Written communication

Attention to detail

Time management

Interpersonal skills

Excel proficiency

Teamwork

Education

Bachelor's degree in Finance/Economics/Business Administration/Accounting/Mathematics/Statistics

Tools

Excel

MS Office

Job description

Job Description

We are seeking a motivated and detail-oriented Motor Claims Executive UAE National to join our Motor Claims team This opportunity is ideal for fresh graduates who are interested in building a long-term career in the insurance industry The successful candidate will support the assessment processing and administration of motor insurance claims while ensuring excellent customer service and adherence to company policies and procedures

What you will do

• Review and process motor insurance claims in accordance with policy terms and company guidelines.
• Verify claim documentation accident reports repair estimates and supporting information.
• Coordinate with customers garages surveyors and internal stakeholders throughout the claims process.
• Monitor claim status and ensure timely settlement within agreed service standards.
• Maintain accurate claim records and documentation within the claims management system.
• Assist in evaluating claim costs and identifying discrepancies or potential fraud indicators.
• Support claim investigations and gather relevant information where required.
• Ensure compliance with regulatory requirements and company policies.
• Respond to customer and stakeholder inquiries in a professional and timely manner.
• Contribute to process improvement initiatives to enhance operational efficiency and customer experience.

Required Skills to be successful (Qualification)

• UAE National with Family Book (Emirati) – Mandatory
• Bachelor's Degree in:FinanceEconomicsBusiness AdministrationAccountingMathematicsStatisticsOr any other related discipline
• ExperienceFresh graduates are encouraged to apply.
• Previous internship experience in insurance, banking, finance, customer service, or operations will be an advantage but is not mandatory.
• Candidates must demonstrate a genuine interest in pursuing a career within the insurance industry.

What equips you for the role (Skills Required)

• Strong analytical and problem-solving skills.
• Interest in working with numbers, financial information, and data analysis.
• Excellent verbal and written communication skills.
• Good attention to detail and accuracy.
• Ability to work under pressure and manage multiple priorities effectively.
• Strong organizational and time management skills.
• Customer-focused mindset with strong interpersonal skills.
• Proficiency in Microsoft Office applications, particularly Excel.
• Ability to work independently and collaboratively within a team environment.
• High level of professionalism, integrity, and accountability.

What We Are Looking For

• A keen interest in motor insurance and claims management.
• Strong numerical aptitude and analytical thinking.
• Willingness to learn claims processes, insurance regulations, and industry practices.
• Ability to work in a fast-paced environment and meet service deadlines.
• Passion for building a long-term career within the insurance sector.