In-Room Dining Specialist – Luxury Hotel Experience

InterContinental Hotels Group; Abu Dhabi; On-site; AED 78,000 - 100,000; Full time

Job summary

Crowne Plaza Dubai Marina, part of the InterContinental Hotels Group, is hiring a full-time Food & Beverage Assistant (In Room Dining). You will deliver professional room dining service, ensuring a memorable guest experience with attentiveness and hospitality.

Ideal candidates have 1–2 years in a similar hotel role, excellent communication, and the ability to work with diverse teams while maintaining high service standards.

Qualifications

• Ideally 1-2 years’ experience in a similar role in a four- or five-star hotel.
• Ability to work with and engage teams from different cultures.
• Strong verbal and written communication skills with attention to detail.

Responsibilities

• Perform all tasks to service food and beverage according to the hotel's standards.
• Greet, seat and serve guests in a professional, discreet and personalized manner.
• Acquire in-depth knowledge of the In Room Dining menu to assist guests.
• Monitor the quality of food and beverages being served.
• Attend to customer complaints and queries satisfactorily.
• Maintain hygiene and cleanliness standards in the outlet and service equipment.
• Handle all service preparations before, during and after service (mise-en-place & mise-en-scene).
• Answer calls in a professional manner as per SOP.

Job description

Crowne Plaza Dubai Marina, part of the InterContinental Hotels Group, is hiring a full-time Food & Beverage Assistant (In Room Dining). You will deliver professional room dining service, ensuring a memorable guest experience with attentiveness and hospitality.

Ideal candidates have 1–2 years in a similar hotel role, excellent communication, and the ability to work with diverse teams while maintaining high service standards.