Room Service Attendant - Luxury Hotel Guest Experience

Kimpton Hotels & Restaurants; United Arab Emirates; On-site; AED 20,000 - 27,000; Full time

Benefits offered by this job

Staff discounts

Training & development

Job summary

InterContinental Dubai Marina Hotel & Residences is seeking a Food and Beverages Attendant (Room Service) to deliver exceptional guest experiences in a luxury setting. You will welcome guests, recommend menu items, and work with a collaborative team to ensure seamless service and hospitality excellence.

Ideal candidates have 2+ years in a similar role, strong communication, and a passion for hospitality. The role emphasizes guest satisfaction, teamwork, and high standards of service.

Qualifications

• 2+ years in a similar role.
• Strong communication skills and ability to stay calm under pressure.
• Passion for hospitality and food, with a focus on guest satisfaction.
• Ability to manage team operations, inventory, and financial tasks.
• Positive, approachable personality with a hands-on leadership style.

Responsibilities

• Provide a welcoming experience that makes guests feel at home and eager to return.
• Serve with flair and professionalism, ensuring every guest leaves with a smile.
• Guide guests through the menu, offer recommendations, and share your passion for food and drinks.
• Collaborate with a supportive team to deliver seamless service and smooth operations.
• Maintain a clean and inviting environment where guests can relax and enjoy themselves.
• Adhere to food handling, safety, and hygiene standards to maintain the highest quality and ensure a safe environment for guests.
• Stay informed about daily promotions and specials, ensuring the team communicates these to guests, enhancing their experience.

Skills

Hospitality experience

Communication skills

Calm under pressure

Guest satisfaction focus

Team operations management

Inventory management

Financial task handling

Positive attitude

Job description

InterContinental Dubai Marina Hotel & Residences is seeking a Food and Beverages Attendant (Room Service) to deliver exceptional guest experiences in a luxury setting. You will welcome guests, recommend menu items, and work with a collaborative team to ensure seamless service and hospitality excellence.

Ideal candidates have 2+ years in a similar role, strong communication, and a passion for hospitality. The role emphasizes guest satisfaction, teamwork, and high standards of service.