In-Room Dining F&B Assistant | Guest-First Service

IHG Army Hotels

Dubai

On-site

AED 50,000 - 70,000

Full time

2 days ago

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Job summary

Crowne Plaza Dubai Marina, part of IHG, is seeking a dedicated Food & Beverage Assistant (In Room Dining) to join our team in Dubai. You will deliver professional room dining service, greet and seat guests, and have in-depth knowledge of the menu to advise guests.

The ideal candidate has 1–2 years in a four- or five-star hotel, strong communication, accuracy, and multitasking ability while maintaining high service standards. We value diverse, guest-focused hospitality and teamwork.

Qualifications

1–2 years in a similar role in a four- or five-star hotel or similar industry.
Ability to work with and engage teams from different cultures.
Strong verbal and written communication skills and attention to detail.
High performance standards with the ability to multi-task and meet deadlines.

Responsibilities

Provide professional room dining service according to hotel standards.
Greet and seat guests and serve them in a discreet and personalized way.
Develop in-depth knowledge of the In Room Dining menu to advise guests.
Consistently monitor the quality of food and beverages being served.
Maintain hygiene and cleanliness standards in the outlet and for service equipment.
Handle all service preparations before, during and after service (mise-en-place).
Answering calls in a professional way per the SOP.