IMPORT & EXPORT MANAGER URGENT HIRING

Reap HR Consultancy; Abu Dhabi; On-site; AED 180,000 - 320,000; Full time

Job summary

Reap HR Consultancy is seeking an experienced Import & Export Manager to lead end-to-end international trade operations in Abu Dhabi. You will handle documentation, customs, freight coordination, Incoterms, and regulatory compliance to ensure timely shipments.

The role requires strong knowledge of incoterms, freight forwarding, and trade procedures, with leadership experience and excellent communication skills. A Bachelor's in logistics or related field is preferred.

Qualifications

• Bachelor's degree in Logistics, Supply Chain, International Business, Business Administration or related field.
• Proven experience in Import & Export, International Logistics, Freight Forwarding or Supply Chain Operations.
• Experience at managerial or senior supervisory level is preferred.
• Strong knowledge of customs clearance and international trade procedures.
• Excellent understanding of Incoterms 2020.
• Experience with sea, air, and land transportation and related documentation.

Responsibilities

• Manage end-to-end import and export operations for air, sea and land shipments.
• Prepare and verify shipping, customs documentation and regulatory filings.
• Coordinate with freight forwarders, shipping lines, airlines, customs brokers, suppliers and customers.
• Ensure timely customs clearance and delivery while maintaining compliance.
• Monitor costs, negotiate rates, and optimize logistics services.
• Lead and develop the import/export or logistics team where applicable.

Skills

Import & Export Experience

Customs & Trade Compliance

Incoterms Knowledge

Freight & Logistics Management

Cost Control & Negotiation

Problem Solving

Leadership & Communication

Education

Bachelor's Degree in Logistics / Supply Chain / International Business / Business Administration

Tools

MS Excel

ERP / Logistics Systems

Job description

IMPORT & EXPORT MANAGER

Position: Import & Export Manager

Employment Type: Full-Time

Industry: General Trading (FMCG / Food Trading / Consumer Products)

Location: Abu Dhabi UAE

Job Summary

We are seeking an experienced Import & Export Manager to manage and coordinate end-to-end international trade operations. The successful candidate will be responsible for import/export documentation customs clearance freight coordination regulatory compliance supplier and logistics partner management and ensuring shipments are completed accurately efficiently and on schedule.

The ideal candidate should have strong practical knowledge of international shipping procedures customs regulations Incoterms freight forwarding and trade documentation.

Key Responsibilities

• Manage end-to-end import and export operations including air sea and land shipments.
• Prepare review and verify shipping and customs documentation.
• Coordinate with freight forwarders shipping lines airlines customs brokers suppliers and customers.
• Manage customs clearance processes and ensure timely release of shipments.
• Ensure compliance with applicable customs trade and regulatory requirements.
• Review commercial invoices packing lists certificates of origin Bills of Lading Air Waybills and other shipping documents.
• Apply and correctly interpret Incoterms for international transactions.
• Monitor shipment schedules and proactively resolve delays documentation issues or clearance problems.
• Negotiate freight rates and service agreements with logistics providers.
• Monitor freight customs transportation and related logistics costs.
• Maintain accurate import/expom lgtrt records and shipment documentation.
• Coordinate with procurement finance warehouse sales and operations teams.
• Manage duty tax and other applicable shipment-related requirements.
• Evaluate freight forwarders and logistics service providers based on cost reliability and performance.
• Prepare regular reports on shipments costs delays clearance status and logistics performance.
• Identify opportunities to reduce logistics costs and improve lead times.
• Maintain strong controls to prevent penalties demurrage detention documentation errors and unnecessary storage charges.
• Lead and support the import/export or logistics team where applicable.

Requirements

• Bachelors Degree in Logistics Supply Chain Management International Business Business Administration or a related discipline preferred.
• Proven experience in Import & Export International Logistics Freight Forwarding or Supply Chain Operations.
• Previous experience at managerial or senior supervisory level preferred.
• Strong knowledge of customs clearance and international trade procedures.
• Excellent understanding of Incoterms 2020.
• Strong knowledge of sea freight air freight and land transportation.
• Practical experience handling shipping documentation.
• Experience coordinating with customs brokers freight forwarders shipping lines and government/regulatory authorities.
• Strong freight negotiation and cost-control skills.
• Good knowledge of shipment tracking and logistics reporting.
• Strong problem-solving and decision-making abilities.
• Excellent communication negotiation and stakeholder-management skills.
• Strong attention to detail and documentation accuracy.
• Proficiency in Microsoft Excel and relevant ERP/logistics systems is preferred.

Benefits

Benefits and employment terms will be discussed with shortlisted candidates during the interview process.

CANDIDATE ASSESSMENT QUESTIONS

1. Import & Export Experience
How many years of direct import and export experience do you have Which countries or international markets have you handled

2. Shipment Management
Explain the complete process you follow for an international shipment from receiving the purchase/order details until final customs clearance and delivery.

3. Incoterms
What is the difference between EXW FOB CIF DDP and DAP Give an example of when you would recommend each.

4. Documentation
Which documents do you normally review before an international shipment is dispatched What are the most common documentation errors you have encountered

5. Customs Clearance
Describe a difficult customs-clearance issue you personally handled. What caused the problem and how did you resolve it

6. Freight Management
What experience do you have managing air sea and land freight Which mode do you consider most challenging and why

7. Freight Negotiation
How do you compare and negotiate quotations from freight forwarders or shipping lines while ensuring service quality is not compromised

8. Cost Control
Give an example of how you reduced freight customs demurrage detention storage or other logistics costs.

9. Shipment Delays Scenario Question
An urgent shipment is delayed at the port because the commercial invoice does not match the customs declaration. What actions would you take immediately

10. Compliance Scenario Question
A supplier asks you to declare a lower shipment value to reduce customs duty. How would you handle the request

11. Operational Planning
How do you monitor multiple international shipments simultaneously and ensure management receives accurate status updates

12. Performance Management
Which KPIs would you use to measure the performance of an import/export department and its logistics providers

13. Systems Knowledge
Which ERP customs freight shipment-tracking or logistics systems have you used How advanced are your Microsoft Excel skills

14. Leadership
How do you manage an underperforming team member who repeatedly makes errors in shipping documentation

15. Final Assessment
What are the three biggest risks in import/export operations and what controls would you implement to minimize them

Recommended Assessment Scoring

Score each major competency from 15:

Competency
Weight
Import & Export Experience
20%
Customs & Trade Compliance
20%
Documentation & Incoterms
15%
Freight & Logistics Management
15%
Cost Control & Negotiation
10%
Problem Solving
10%
Leadership & Communication
10%
Total
100%

BenefitsSalary & Benefits: TBD in the interview

Required Skills:

Bachelors Degree in Logistics Supply Chain Management International Business Business Administration or a related discipline preferred. Proven experience in Import & Export International Logistics Freight Forwarding or Supply Chain Operations. Previous experience at managerial or senior supervisory level preferred. Strong knowledge of customs clearance and international trade procedures. Excellent understanding of Incoterms 2020. Strong knowledge of sea freight air freight and land transportation. Practical experience handling shipping documentation. Experience coordinating with customs brokers freight forwarders shipping lines and government/regulatory authorities. Strong freight negotiation and cost-control skills. Good knowledge of shipment tracking and logistics reporting. Strong problem-solving and decision-making abilities. Excellent communication negotiation and stakeholder-management skills. Strong attention to detail and documentation accuracy. Proficiency in Microsoft Excel and relevant ERP/logistics systems is preferred. Benefits Benefits and employment terms will be discussed with shortlisted candidates during the interview process. CANDIDATE ASSESSMENT QUESTIONS 1. Import & Export Experience How many years of direct import and export experience do you have Which countries or international markets have you handled 2. Shipment Management Explain the complete process you follow for an international shipment from receiving the purchase/order details until final customs clearance and delivery. 3. Incoterms What is the difference between EXW FOB CIF DDP and DAP Give an example of when you would recommend each. 4. Documentation Which documents do you normally review before an international shipment is dispatched What are the most common documentation errors you have encountered 5. Customs Clearance Describe a difficult customs-clearance issue you personally handled. What caused the problem and how did you resolve it 6. Freight Management What experience do you have managing air sea and land freight Which mode do you consider most challenging and why 7. Freight Negotiation How do you compare and negotiate quotations from freight forwarders or shipping lines while ensuring service quality is not compromised 8. Cost Control Give an example of how you reduced freight customs demurrage detention storage or other logistics costs. 9. Shipment Delays Scenario Question An urgent shipment is delayed at the port because the commercial invoice does not match the customs declaration. What actions would you take immediately 10. Compliance Scenario Question A supplier asks you to declare a lower shipment value to reduce customs duty. How would you handle the request 11. Operational Planning How do you monitor multiple international shipments simultaneously and ensure management receives accurate status updates 12. Performance Management Which KPIs would you use to measure the performance of an import/export department and its logistics providers 13. Systems Knowledge Which ERP customs freight shipment-tracking or logistics systems have you used How advanced are your Microsoft Excel skills 14. Leadership How do you manage an underperforming team member who repeatedly makes errors in shipping documentation 15. Final Assessment What are the three biggest risks in import/export operations and what controls would you implement to minimize them Recommended Assessment Scoring Score each major competency from 15: Competency Weight Import & Export Experience 20% Customs & Trade Compliance 20% Documentation & Incoterms 15% Freight & Logistics Management 15% Cost Control & Negotiation 10% Problem Solving 10% Leadership & Communication 10% Total 100%

Required Education:

IMPORT & EXPORT MANAGER URGENT HIRING