IMPORT & EXPORT MANAGER \"URGENT HIRING\"
ReapHR
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Job summary
REAPHR in Abu Dhabi, UAE is seeking an experienced Import & Export Manager to oversee end-to-end international trade operations. The role covers documentation, customs clearance, freight coordination, regulatory compliance, and partner management to ensure timely shipments.
The ideal candidate brings deep knowledge of Incoterms, freight forwarding, and trade documentation, with 6–10 years in logistics leadership. A related bachelor’s degree is preferred.
Qualifications
- Strong knowledge of customs clearance and international trade procedures.
- Experience with Incoterms 2020 and various freight modes.
- Proficient in shipping documentation and trade compliance.
- Ability to negotiate rates and manage costs with providers.
Responsibilities
- Manage end-to-end import and export operations, including air, sea, and land shipments.
- Prepare, review, and verify shipping and customs documentation.
- Coordinate with freight forwarders, shipping lines, airlines, customs brokers, suppliers, and customers.
- Manage customs clearance processes and ensure timely release of shipments.
- Ensure compliance with applicable customs, trade, and regulatory requirements.
Skills
Education
Tools
Job description
We are currently operating in the United Arab Emirates, Bahrain, Kuwait, Qatar, SaudiArabia, the United Kingdom, and Sri Lanka — providing top‑tier recruitment solutions acrossmultiple industries.
Location: Abu Dhabi,United Arab Emirates
Work Experience: 6-10 years
Salary: TBD will be discuss in the interview
IMPORT & EXPORT MANAGER Position: Import & Export Manager Employment Type: Full-Time Industry: General Trading (FMCG / Food Trading / Consumer Products) Location: Abu Dhabi, UAE Job Summary We are seeking an experienced Import & Export Manager to manage and coordinate end-to-end international trade operations. The successful candidate will be responsible for import/export documentation, customs clearance, freight coordination, regulatory compliance, supplier and logistics partner management, and ensuring shipments are completed accurately, efficiently, and on schedule. The ideal candidate should have strong practical knowledge of international shipping procedures, customs regulations, Incoterms, freight forwarding, and trade documentation. Key
- Manage end-to-end import and export operations, including air, sea, and land shipments.
- Prepare, review, and verify shipping and customs documentation.
- Coordinate with freight forwarders, shipping lines, airlines, customs brokers, suppliers, and customers.
- Manage customs clearance processes and ensure timely release of shipments.
- Ensure compliance with applicable customs, trade, and regulatory
- .
- Review commercial invoices, packing lists, certificates of origin,
- Bills of
- Lading,
- Air
- Waybills, and other shipping documents.
- Apply and correctly interpret
- Incoterms for international transactions.
- Monitor shipment schedules and proactively resolve delays, documentation issues, or clearance problems.
- Negotiate freight rates and service agreements with logistics providers.
- Monitor freight, customs, transportation, and related logistics costs.
- Maintain accurate import/expom lgtrt records and shipment documentation.
- Coordinate with procurement, finance, warehouse, sales, and operations teams.
- Manage duty, tax, and other applicable shipment-related
- .
- Evaluate freight forwarders and logistics service providers based on cost, reliability, and performance.
- Prepare regular reports on shipments, costs, delays, clearance status, and logistics performance.
- Identify opportunities to reduce logistics costs and improve lead times.
- Maintain strong controls to prevent penalties, demurrage, detention, documentation errors, and unnecessary storage charges.
- Lead and support the import/export or logistics team where applicable.
- Bachelor’s
- Degree in
- Logistics,
- Supply
- Chain
- Management,
- International
- Business,
- Business
- Administration, or a related discipline preferred.
- Import &
- Export,
- International
- Logistics,
- Forwarding, or
- Supply
- Chain
- Operations.
- Previous experience at managerial or senior supervisory level preferred.
- Strong knowledge of customs clearance and international trade procedures.
- Incoterms 2020.
- Strong knowledge of sea freight, air freight, and land transportation.
- Practical experience handling shipping documentation.
- Experience coordinating with customs brokers, freight forwarders, shipping lines, and government/regulatory authorities.
- Strong freight negotiation and cost-control skills.
- Good knowledge of shipment tracking and logistics reporting.
- Strong problem-solving and decision-making abilities.
- Excellent communication, negotiation, and stakeholder-management skills.
- Strong attention to detail and documentation accuracy.
- Proficiency in
- Microsoft
- Excel and relevant
- ERP/logistics systems is preferred.
- and employment terms will be discussed with shortlisted candidates during the interview process.
- CANDIDATE
- ASSESSMENT
- QUESTIONS 1.
- Import &
- Export
- Experience
- How many years of direct import and export experience do you have?
- Which countries or international markets have you handled?
- 2.
- Shipment
- Management
- Explain the complete process you follow for an international shipment from receiving the purchase/order details until final customs clearance and delivery.
- 3.
- Incoterms
- What is the difference between
- EXW,
- FOB,
- CIF,
- DDP, and
- DAP?
- Give an example of when you would recommend each.
- 4.
- Documentation
- Which documents do you normally review before an international shipment is dispatched?
- What are the most common documentation errors you have encountered?
- 5.
- Customs
- Clearance
- Describe a difficult customs‑clearance issue you personally handled.
- What caused the problem, and how did you resolve it?
- 6.
- Management
- What experience do you have managing air, sea, and land freight?
- Which mode do you consider most challenging and why?
- 7.
- Negotiation
- How do you compare and negotiate quotations from freight forwarders or shipping lines while ensuring service quality is not compromised?
- 8.
- Cost
- Control
- Give an example of how you reduced freight, customs, demurrage, detention, storage, or other logistics costs.
- 9.
- Shipment
- Delays —
- Question
- An urgent shipment is delayed at the port because the commercial invoice does not match the customs declaration.
- What actions would you take immediately?
- 10.
- Compliance —
- Question
- A supplier asks you to declare a lower shipment value to reduce customs duty.
- How would you handle the request?
- 11.
- Operational
- Planning
- How do you monitor multiple international shipments simultaneously and ensure management receives accurate status updates?
- 12.
- Performance
- Management
- Which
- KPIs would you use to measure the performance of an import/export department and its logistics providers?
- 13.
- Systems
- Knowledge
- Which
- ERP, customs, freight, shipment‑tracking, or logistics systems have you used?
- How advanced are your
- Microsoft
- 14.
- Leadership
- How do you manage an underperforming team member who repeatedly makes errors in shipping documentation?
- 15.
- Final
- Assessment
- What are the three biggest risks in import/export operations, and what controls would you implement to minimize them?
- Recommended
- Assessment
- Scoring
- Score each major competency from 1–5:
- Competency
- Weight
- Import &
- Export
- Experience 20%
- Customs &
- Trade
- Compliance 20%
- Documentation &
- Incoterms 15%
- Logistics
- Management 15%
- Cost
- Control &
- Negotiation 10%
- Problem
- Solving 10%
- Leadership &
- Communication 10%
- Total 100%
&
- TBD in the interview
At REAPHR, we are more than a recruitment consultancy—we are your strategic partner in talent andtransformation. Headquartered in the UAE, we specialize in connecting qualified educators and professionalswithsome of the most respected institutions across the country.Our mission is clear: to empower careers, elevate organizations, and drive lasting success through tailoredrecruitment solutions built on trust, integrity, and results.
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