Immediate-Start Desktop Support Engineer (Dubai)

KBC Technologies; Dubai; On-site; AED 133,920 - 167,400; Full time

Job summary

A leading tech firm in Dubai urgently seeks a Desktop Support Engineer for immediate start. The role involves providing both on-site and remote IT support, troubleshooting hardware and software issues for enterprise users. Candidates must have proven experience as a Desktop Support Engineer and strong knowledge of Windows OS. Immediate availability and a valid UAE residence visa are mandatory. This role offers a dynamic work environment focused on maintaining high end-user productivity.

Qualifications

• Proven experience as a Desktop Support / IT Support Engineer.
• Strong troubleshooting skills for desktops, laptops, and peripherals.
• Good knowledge of Windows operating systems and common office applications.
• Immediate availability and a valid UAE residence visa.

Responsibilities

• Provide end-user desktop and IT support for hardware and software issues.
• Troubleshoot Windows OS, desktop applications, and peripherals.
• Support laptops, desktops, printers, and basic network connectivity.
• Resolve incidents via on-site support and ticketing systems.
• Ensure quick turnaround and high SLA compliance.

Skills

Troubleshooting skills

Communication skills

Customer support skills

Windows operating systems knowledge

Ability to support users in fast-paced environments

Job description

A leading tech firm in Dubai urgently seeks a Desktop Support Engineer for immediate start. The role involves providing both on-site and remote IT support, troubleshooting hardware and software issues for enterprise users. Candidates must have proven experience as a Desktop Support Engineer and strong knowledge of Windows OS. Immediate availability and a valid UAE residence visa are mandatory. This role offers a dynamic work environment focused on maintaining high end-user productivity.