IT Support Specialist: Desktop & Network Helpdesk

A Group; Dubai; On-site; AED 111,600 - 167,400; Full time

Job summary

An IT services company in Dubai is seeking an IT Support Specialist to provide technical assistance for hardware, software, and network issues. The role involves installing and maintaining systems, troubleshooting user problems, and managing IT documentation. Ideal candidates should have strong knowledge of IT systems and good communication skills for effective user support. This is an excellent opportunity to develop your IT career in a dynamic environment.

Qualifications

• Strong knowledge of computer hardware and software.
• Ability to troubleshoot network issues effectively.
• Good communication skills for user support.

Responsibilities

• Provide technical support for hardware, software, and network issues.
• Install, configure, and maintain computers, printers, and systems.
• Troubleshoot desktops, laptops, email, and internet connectivity.
• Support users with system access, passwords, and basic training.
• Maintain IT inventory and documentation.
• Escalate complex issues when required.

Job description

An IT services company in Dubai is seeking an IT Support Specialist to provide technical assistance for hardware, software, and network issues. The role involves installing and maintaining systems, troubleshooting user problems, and managing IT documentation. Ideal candidates should have strong knowledge of IT systems and good communication skills for effective user support. This is an excellent opportunity to develop your IT career in a dynamic environment.