ICQA Supervisor

Q Express Documents Transport LLC - Dubai South Branch - L14; Dubai; On-site; AED 70,000 - 110,000; Full time

Job summary

Q Express Documents Transport LLC - Dubai South Branch - L14 is seeking an ICQA supervisor to manage inventory accuracy and quality across a high-volume operation.

You will lead a team, perform daily cycle counts, monitor KPIs, and drive corrective actions while enforcing safety and SOPs within the distribution environment.

Qualifications

• Bachelor’s degree in Engineering, Operations Management, Supply Chain, Business Analytics, or related field.
• Experience supporting fulfillment, logistics, warehousing, manufacturing, transportation, or other high-volume operational environments.
• Experience delivering multi-site automation or process-standardization initiatives.
• Experience with labeling and data accuracy in fast-paced environments.

Responsibilities

• Inventory accuracy: plan and execute daily/weekly cycle counts and reconcile discrepancies.
• Quality assurance: conduct daily quality walks and audits; log defects and drive corrective actions.
• Team leadership: supervise, coach, and balance workload; train new associates on procedures.
• Compliance & safety: enforce safety standards; ensure clear exits, safe stacking, and SOP adherence.
• Reporting & collaboration: produce accuracy and quality reports; work with Operations to resolve discrepancies.

Skills

Inventory management

Quality assurance

Team leadership

Safety compliance

Reporting & analytics

Education

Bachelor's degree in Engineering or related field

Job description

Key job responsibilities

• Inventory accuracyPlan and execute daily weekly cycle counts and reconcile discrepanciesInvestigate inventory defects misplaced mislabeled damaged missing stock to root causeMaintain bin location integrity so every item is in a correct scannable locationTrack and report inventory accuracy KPIs drive corrective actions to hit targets
• Quality assuranceConduct daily quality walks and audits of pick faces staging and storage areasIdentify and log quality defects raise and follow through on corrective actionsMonitor inbound outbound quality and flag recurring issues to the ICQA ManagerSupport defect-reduction and 5S initiatives across the station
• Team leadershipSupervise schedule and coach a team of ICQA associatesSet daily targets assign tasks and balance workload across the shiftTrain new associates on counting auditing and quality proceduresMonitor performance and productivity give feedback and manage under-performance
• Compliance amp safetyEnforce safety standards clear fire exits safe stacking unobstructed aislesEnsure team follows SOPs and quality safety policies at all timesEscalate safety or compliance risks promptly
• Reporting amp collaborationProduce daily weekly accuracy and quality reports for the ICQA ManagerPartner with Operations Inbound and Outbound teams to resolve discrepanciesUse data to identify trends and recommend process improvements

Bachelor s degree in Engineering, Operations Management, Supply Chain, Business Analytics, or a related field, o- Experience supporting fulfillment, logistics, warehousing, manufacturing, transportation, or other high-volume operational environments.- Experience delivering multi-site automation or process-standardization initiatives.- Experience with label