HR Shared Services Lead – PRO, Immigration & Recruitment

Concentrix Experts Colombia S.A.S.; Dubai; On-site; AED 180,000 - 300,000; Full time

Job summary

Concentrix UAE is seeking an HR Shared Services Supervisor to oversee PRO, immigration, employee administration, and recruitment across UAE operations, ensuring regulatory compliance and timely visa processing.

You will manage onboarding, records, governance dashboards and employee lifecycle activity, coordinating with HR, Payroll, Finance and Operations to deliver reliable services and continuous process improvements.

Qualifications

• Experience in HR shared services or immigration/procurement processes.
• Knowledge of UAE labour laws and immigration regulations is preferred.
• Strong attention to detail and data accuracy in HR records.
• Ability to coordinate with multiple internal stakeholders and government entities.

Responsibilities

• Oversee end-to-end visa and immigration processes across UAE operations.
• Manage joining formalities, employee records, documentation, and onboarding coordination.
• Ensure compliance with UAE labour laws and free zone requirements; maintain dashboards and reports.
• Lead recruitment activities for UAE accounts and coordinate hiring processes with Operations.

Skills

Visa processing

Regulatory compliance

HR administration

Recruitment support

Job description

Concentrix UAE is seeking an HR Shared Services Supervisor to oversee PRO, immigration, employee administration, and recruitment across UAE operations, ensuring regulatory compliance and timely visa processing.

You will manage onboarding, records, governance dashboards and employee lifecycle activity, coordinating with HR, Payroll, Finance and Operations to deliver reliable services and continuous process improvements.