HR Assistant, Immigration, UAE Immigration Team

Amazon; Dubai; On-site; AED 90,000 - 130,000; Full time

Job summary

Amazon UAE Immigration Team in Dubai is seeking a UAE Immigration Associate to support the growing team and manage coordination of immigration services for sponsored employees and candidates across the UAE.

You will handle end-to-end filings, work with Immigration Specialists and PROs, maintain case trackers, and ensure compliance with UAE laws. A high-volume caseload and cross-functional collaboration with HR, legal, and government authorities are expected.

Qualifications

• Experience in human resources.
• Experience with customer service.
• Experience with Microsoft Office products.

Responsibilities

• Filing and executing immigration cases, coordinating between specialists and PROs.
• Plan and track tasks as part of the immigration process.
• Maintain up-to-date case trackers and employee database.
• Coordinate document collection and draft materials for review and signature.

Skills

HR experience

Customer service experience

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Amazons UAE Immigration Team is growing its bestinclass professional service to deliver exceptional immigration support to Amazon businesses employees and candidates across the MENA region. The team of project managers analysts and experienced immigration subject matter experts act as strategic partners and consultants to Amazon business leaders and partner teams. The team centrally manages immigration filings and the vendors that support Amazon and delivers projects to improve the cost quality and compliance for immigration services at Amazon.

We are seeking a UAE Immigration Associate to support the needs of our growing UAE immigration team based in Dubai. In this role you will be responsible for the coordination and execution of the UAE immigration services. The team execute a highvolume of cases managing immigration requirements for sponsored employees across different jurisdiction (mainland or freezone entities) and their family members. The team manage and coordinate the end to end applications with employees candidates stakeholders Ministry of Labor freezone and Immigration authorities.

The UAE Immigration Associate is part of the UAE immigration case working team this is a case working support role and acts as a coordinator within the case working team coordinating the workload and providing support across all daily case operations.

Key job responsibilities

• Filing and executing immigration cases coordinating between Immigration Specialists and PROsTyping and executing a high caseload of applications. A typical caseload would be 45 of mixed application types from new renewal cancelation and amendment of work permit and residency visas; each filing includes subapplications related to work permit entry permit medical test Emirates ID and residency visa stamping for each applicant.
• Plan and keep track of all tasks required as part of an immigration process (case)
• Participate on a weekly casework review meeting to examine the progress of all cases against standard turnaroundtimes and key metrics.
• Maintaining up to date case trackers and master employees database
• Coordinate the collection of documents and draft application materials including forms and letters for review and signature by the required stakeholders
• Support Immigration Specialists in all queries and immigration related requests
• Coordinate with colleagues for submission of applications collection of documents post approval and liaison with government officials
• Maintain excellent understanding of UAE immigration regulations and policies and communicate timely updates to colleagues applicants and business stakeholders

Qualifications

• Experience in human resources
• Experience with customer service
• Experience with Microsoft Office products and applications
• High school or equivalent
• Experience in confidential environments
• 1 years of human resources experience
• 1 years of customer service experience
• 1 years of Microsoft Office products and applications experience

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