Housekeeping Training Leader

Justlife.com; Dubai; On-site; AED 335,000 - 469,000; Full time

Benefits offered by this job

Birthday day off

JustHoliday

Free Justlife credits

Referral bonuses

Team experiences

Job summary

Justlife Dubai seeks a Training and Quality Lead to own housekeeping training systems and quality standards across thousands of professionals. You will design how they learn, coach in the field, and use data to lift the customer experience and NPS.

You will lead 8–10 Trainers, run on-site coaching, and standardize training delivery across the network while partnering with Quality Operations and Customer Experience to close skill gaps. This hands-on role is central to scalable growth in the GCC.

Qualifications

• 5+ years in housekeeping/hospitality training or related leadership role.
• Strong coaching and communication in English; other languages a plus.

Responsibilities

• Own housekeeping training and quality standards across thousands of professionals.
• Design and continuously improve training across housekeeping skills, customer service, hygiene and safety.
• Run quality checks and on-site coaching to maintain standards across professionals.
• Turn training data and customer feedback into measurable improvements in service quality and NPS.
• Standardize how training is delivered, documented and reported across the network.

Skills

Training leadership

Coaching

Data analysis

Quality checks

On-site coaching

Job description

Justlife Dubai seeks a Training and Quality Lead to own housekeeping training systems and quality standards across thousands of professionals. You will design how they learn, coach in the field, and use data to lift the customer experience and NPS.

You will lead 8–10 Trainers, run on-site coaching, and standardize training delivery across the network while partnering with Quality Operations and Customer Experience to close skill gaps. This hands-on role is central to scalable growth in the GCC.