Housekeeping Supervisor - Accor Hotel - Dubai, UAE

Accor Group; Dubai; On-site; AED 61,380 - 89,280; Full time

Benefits offered by this job

Employee benefit card with discounted rates

Continuous learning through Accor Academies

Career growth opportunities

Job summary

Accor Group invites applications for the Housekeeping Supervisor position at their hotel in Dubai. The role is essential for maintaining the highest standards of cleanliness and guest comfort. Responsibilities include managing staff, conducting inspections, and ensuring that all housekeeping activities meet established standards.

The ideal candidate will have a university degree, at least 2 years of supervisory experience in hospitality, and strong leadership skills. Benefits include an employee discount card and career growth opportunities.

Qualifications

• Minimum 2 years of experience in a similar supervisory role within a four or five-star hotel.
• Ability to manage teams, prioritize tasks, and work under pressure.
• Commitment to hygiene and safety standards.

Responsibilities

• Conduct daily briefings and grooming inspections for Room Attendants.
• Inspect guest rooms, corridors, pantries, and service areas daily.
• Deliver on-the-job training and coaching to Room Attendants.
• Manage proper shift handover and take-over.

Skills

Leadership

Organizational skills

Communication skills

Attention to detail

Education

University degree in any field

Job description

Position Overview

Housekeeping Supervisor - Accor Hotel - Dubai, UAE. The Housekeeping Supervisor role in Dubai ensures the highest standards of cleanliness, hygiene, and guest comfort across rooms, corridors, and service areas. This position leads room attendants, coordinates daily operations, and maintains close collaboration with Front Office and Engineering to deliver a consistently excellent guest experience in line with Accor standards.

Job Details

Country: UAE; City: Dubai; Industry: Hospitality; Function: Janitorial & Cleaning; Salary: 5500-8000 monthly (Market estimated); Gender: Any; Candidate Nationality: Any; Job Type: Full-time.

Role Summary

The Housekeeping Supervisor oversees daily housekeeping activities, conducts inspections, manages team performance, and ensures VIP attention, maintenance follow‑ups, and accurate reporting to maintain operational excellence and guest satisfaction.

Key Responsibilities

• Conduct daily briefings and grooming inspections for Room Attendants
• Inspect guest rooms, corridors, pantries, and service areas daily to ensure cleanliness standards
• Deliver on‑the‑job training and coaching to Room Attendants
• Maintain effective employee relations and teamwork
• Monitor and maintain housekeeping equipment and machines
• Prepare job orders and coordinate maintenance follow‑ups with Engineering
• Ensure special attention and readiness of VIP rooms
• Attend daily briefings with Executive and Assistant Executive Housekeepers
• Report irregularities, security concerns, and incidents promptly
• Manage proper shift handover and take‑over
• Record and report Lost and Found items accurately
• Prepare discrepancy reports and coordinate with Front Office
• Conduct fumigation and follow up on Do Not Disturb rooms
• Prepare and manage room linen inventory
• Report guest‑caused damages and track maintenance completion
• Water and change flowers as per schedule and ensure presentation quality
• Perform detailed inspections of occupied, vacant, and check‑out rooms
• Ensure proper placement and handling of maid trolleys in corridors
• Enforce key control and room entry procedures
• Oversee PA attendants and handle guest service matters within assigned areas
• Maintain product knowledge of hotel facilities and daily activities
• Demonstrate professionalism, grooming standards, and interdepartmental cooperation

Ideal Profile

• University degree in any field
• Minimum 2 years of experience in a similar supervisory role within a four or five-star hotel
• Strong leadership, organizational, and communication skills
• High attention to detail and commitment to hygiene and safety standards
• Ability to manage teams, prioritize tasks, and work under pressure

Why Join Us

• Employee benefit card with discounted rates across Accor worldwide
• Continuous learning through Accor Academies
• Career growth opportunities within the property and across the global network
• Participation in corporate social responsibility initiatives such as Planet 21

About the Company

Accor is a world‑leading hospitality group operating thousands of hotels and lifestyle destinations across luxury, premium, midscale, and economy segments. With a strong commitment to responsible hospitality, inclusion, and people development, Accor offers meaningful careers while delivering memorable guest experiences worldwide.