Housekeeping Manager: Guest Experience & Operations Leader

Sheraton; Sharjah; On-site; AED 120,000 - 180,000; Full time

Job summary

Sheraton in Sharjah, United Arab Emirates, seeks a Housekeeping/Operations Manager to oversee daily shift activities for Housekeeping, Recreation/Health Club, and involved Laundry operations. You will supervise staff, drive cleanliness standards, and coordinate with Front Desk to ensure guest satisfaction within budget constraints.

The role requires a high school diploma or GED with 2 years of housekeeping experience, or a 2-year degree in a related field, with leadership responsibilities and

Qualifications

• Bachelor or diploma in a relevant field is preferred or required as stated in the ad.
• 2 years of experience in housekeeping or related area, or a 2-year degree with no work experience.
• Strong leadership and communication skills are essential for supervising staff and coordinating with Front Desk.

Responsibilities

• Directs daily shift operations for Housekeeping, Recreation/Health Club, and Laundry when applicable.
• Inspects guestrooms and public spaces to ensure cleanliness and maintenance.
• Verifies room status is communicated to Front Desk and prepares work assignments.
• Manages inventories and budgets to achieve department financial goals.
• trains and supervises staff to meet SOPs and brand standards.
• Handles guest issues and ensures high levels of guest satisfaction.

Skills

Housekeeping operations

Budget management

Staff scheduling

Quality inspections

Guest service leadership

Education

High school diploma or GED

2-year degree in Hotel/Restaurant Management or related field

Job description

Sheraton in Sharjah, United Arab Emirates, seeks a Housekeeping/Operations Manager to oversee daily shift activities for Housekeeping, Recreation/Health Club, and involved Laundry operations. You will supervise staff, drive cleanliness standards, and coordinate with Front Desk to ensure guest satisfaction within budget constraints.

The role requires a high school diploma or GED with 2 years of housekeeping experience, or a 2-year degree in a related field, with leadership responsibilities and