Housekeeping Attendant

Erbil Rotana; Ras Al Khaimah; On-site; AED 20,000 - 33,000; Full time

Benefits offered by this job

Private Health Insurance

Paid Time Off

Training & Development

Job summary

Erbil Rotana is seeking passionate Housekeeping Attendants to deliver outstanding guest service. You will perform daily duties, maintain cleanliness, and ensure guest rooms and corridors meet hotel standards with attention to safety and security.

The role requires a friendly, service-oriented approach and the ability to work under pressure in a multicultural team environment.

Qualifications

• Vocational training in the Housekeeping Department of a hotel.
• Good command of English is an advantage.

Responsibilities

• Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately.
• Clean rooms and bathrooms, performing any combination of the following duties.
• Keep fire exits and stairways clear of any obstruction.
• Check and report any maintenance work required immediately.
• Pick up litter from corridors and pathways.
• Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays and wastebaskets.
• Make bed, wash sink, bathtub, toilet, tiles, mirrors and floor and polish brass and metal.
• Replenish bathroom supplies and room supplies.
• Tidy and arrange neatly guest toilet articles on vanity top and spot cleans carpet when necessary.
• Clean and keep the guest corridors, service pantries and service areas neat and tidy at all times.
• Remove Room Service tray and trolley from guestroom and corridors.
• Inform valet service to collect guests clothes for laundry, dry cleaning or pressing services.

Skills

Customer focus

Adaptability

Teamwork

Cross cultural sensitivity

Taking responsibility

Understanding the job

Recognizing differences

Education

Vocational training in housekeeping

Job description

Job Description:

We are currently seeking passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Housekeeping Attendant you are responsible for daily assigned duties as instructed by Supervisors while adhering to hotel policies and procedures.

Key Responsibilities:

• Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately
• Clean rooms and bathrooms, performing any combination of the following duties
• Keep fire exits and stair ways clear of any obstruction
• Check and report any maintenance work required immediately
• Pick up any litter from corridors and pathways
• Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays and wastebaskets
• Make bed, wash sink, bathtub, toilet, tiles, mirrors and floor and polish brass and metal
• Replenish bathroom supplies and room supplies
• Tidy and arrange neatly guest toilet articles on vanity top and spot cleans carpet when necessary
• Clean and keep the guest corridors, service pantries and service areas neat and tidy at all times
• Remove Room Service tray and trolley from guestroom and corridors
• Inform valet service to collect guests clothes for laundry, dry cleaning or pressing services

Education, Qualifications and Experience

You should ideally have a vocational training within the Housekeeping Department of a hotel. Good command of English is an advantage.

Knowledge and Competencies

The ideal candidate will be a friendly, caring, dedicated individual with good cross cultural sensitivity and the willingness to put in an extra effort and time when required, as well as the passion to serve customers.

You will work well under pressure in a fast-paced environment and enjoy working with a multicultural team and guests alike, while possessing the following additional competencies

• Understanding the Job
• Taking Responsibility
• Recognizing Differences
• Customer Focus
• Adaptability
• Teamwork

• Private Health Insurance
• Paid Time Off
• Training & Development