Housekeeping Attendant

Rotana Hotels; Dubai; On-site; AED 17,000 - 29,000; Full time

Job summary

Rotana Hotels in Dubai is seeking passionate Housekeeping Attendants dedicated to delivering exceptional guest service. You will perform daily assigned housekeeping tasks in guestrooms and public areas, ensuring cleanliness and safety standards are met.

The role requires a positive attitude, reliability, and teamwork. Vocational training in housekeeping and a basic English command are preferred; you will work in a multicultural environment supporting guest satisfaction and hotel operations.

Qualifications

• Vocational training in Housekeeping is preferred.
• Good command of English is an advantage.

Responsibilities

• Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately.
• Clean rooms and bathrooms, performing any combination of the following duties.
• Keep fire exits and stairways clear of any obstruction.
• Check and report any maintenance work required immediately.
• Pick up litter from corridors and pathways.
• Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays and wastebaskets.
• Make bed, wash sink, bathtub, toilet, tiles, mirrors and floor and polish brass and metal.
• Replenish bathroom supplies and room supplies.
• Tidy and arrange guest toilet articles on vanity top and spot clean carpet when necessary.
• Clean and keep the guest corridors, service pantries and service areas neat and tidy at all times.
• Remove Room Service tray and trolley from guestroom and corridors.
• Inform valet service to collect guests clothes for laundry, dry cleaning or pressing services.

Skills

Understanding the Job

Taking Responsibility

Recognizing Differences

Customer Focus

Adaptability

Teamwork

Education

Vocational housekeeping training

Job description

We are currently seeking for passionate and dynamic guest focused Housekeepingprofessionals who pride themselves on their ability to deliver extraordinary levels ofcustomer service and provide creative solutions to our guests.

As a Housekeeping Attendant you are responsible for daily assigned duties as instructed bySupervisors while adhering to hotel policies and procedures and your role will include keyresponsibilities such as:

• Receive work assignment, keys and supplies from the supervisor and sign the key log bookaccurately
• Clean rooms and bathrooms, performing any combination of the following duties
• Keep fire exits and stair ways clear of any obstruction
• Check and report any maintenance work required immediately
• Pick up any litter from corridors and pathways
• Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays andwastebaskets
• Make bed, wash sink, bathtub, toilet, tiles, mirrors and floor and polish brass and metal
• Replenish bathroom supplies and room supplies
• Tidy and arrange neatly guest toilet articles on vanity top and spot cleans carpet whennecessary
• Clean and keep the guest corridors, service pantries and service areas neat and tidy at alltimes
• Remove Room Service tray and trolley from guestroom and corridors
• Inform valet service to collect guests clothes for laundry, dry cleaning or pressing services

Education, Qualifications & Experiences

You should ideally have a vocational training within the Housekeeping Department of a hotel.Good command of English is an advantage.

Knowledge & Competencies

The ideal candidate will be a friendly, caring, dedicated individual with good cross culturalsensitivity and the willingness to put in an extra effort and time when required, as well as thepassion to serve customers. You will work well under pressure in a fast paced environmentand enjoy working with a multi-cultural team and guests alike, while possessing followingadditional competencies:

• Understanding the Job
• Taking Responsibility
• Recognizing Differences
• Customer Focus
• Customer Focus
• Adaptability
• Teamwork