Housekeeping Attendant

Rotana Hotels; Dubai; On-site; AED 20,000 - 27,000; Full time

Job summary

Rotana in Dubai is seeking passionate Housekeeping Attendants committed to delivering extraordinary guest experiences. You will perform daily duties in rooms and corridors, ensuring cleanliness, orderliness and adherence to hotel policies.

The ideal candidate has vocational training in housekeeping and a good command of English. You will work in a fast-paced, multicultural environment and collaborate with the hotel team to surprise and delight guests.

Qualifications

• Vocational training in housekeeping or hotel environment.
• Good command of English is advantageous.

Responsibilities

• Receive work assignment from supervisor and sign the logbook.
• Clean rooms and bathrooms as directed.
• Keep fire exits and stairways clear.
• Report maintenance needs promptly.
• Vacuum, dust, and tidy rooms and corridors.
• Make beds and replenish supplies.
• Inform valet for laundry/dry cleaning services.

Skills

Attention to detail

Customer service

Multitasking

Time management

English language

Education

Vocational training in Housekeeping

Tools

Cleaning equipment

Job description

We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As a Housekeeping Attendant you are responsible for daily assigned duties as instructed by Supervisors while adhering to hotel policies and procedures and your role will include key responsibilities such as;

• Receive work assignment/ keys and supplies from the supervisor and sign the key logbook accurately;
• Clean rooms and bathrooms/ performing any combination of the following duties;
• Keep fire exits and stair ways clear of any obstruction;
• Check and report any maintenance work required immediately;
• Pick up any litter from corridors and pathways;
• Vacuum carpet and upholstered furniture/ dust and wipe furniture/ empty ashtrays and wastebaskets;
• Make bed/ wash sink/ bathtub/ toilet/ tiles/ mirrors and floor and polish brass and metal;
• Replenish bathroom supplies and room supplies;
• Tidy and arrange neatly guest toilet articles on vanity top and spot cleans carpet when necessary;
• Clean and keep the guest corridors/ service pantries and service areas neat and tidy at all times;
• Remove Room Service tray and trolley from guestroom and corridors;
• Inform valet service to collect guests' clothes for laundry/ dry cleaning or pressing services.

Education/ Qualifications and Experiences:

You should ideally have a vocational training within the Housekeeping Department of a hotel. Good command of English is an advantage.

Knowledge and Competencies:

The ideal candidate will be a friendly/ caring/ dedicated individual with good cross-cultural sensitivity and the willingness to put in an extra effort and time when required/ as well as the passion to serve customers. You will work well under pressure in a fast paced environment and enjoy working with a multi cultural team and guests alike/ while possessing following additional competencies:

• Understanding the Job
• Taking Responsibility
• Recognizing Differences
• Customer Focus
• Customer Focus
• Adaptability
• Teamwork