Housekeeping Attendant

Rotana; Ras Al Khaimah; On-site; AED 20,000 - 31,000; Full time

Benefits offered by this job

Private Health Insurance

Paid Time Off

Training & Development

Job summary

Rotana in Ras Al Khaimah is seeking a passionate Housekeeping Attendant focused on delivering exceptional guest service. You will handle daily room cleaning, bathroom maintenance, and restocking supplies under supervision, maintaining hotel policies and a clean, safe environment.

The ideal candidate has vocational housekeeping training, a friendly demeanor, and good English communications. You will work in a multicultural team, prioritise guest satisfaction and safety, and contribute to a

Qualifications

• Vocational housekeeping training completed.
• Good command of English is an advantage.
• Experience in hotel housekeeping is preferred.

Responsibilities

• Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately.
• Clean rooms and bathrooms, performing any combination of duties as instructed.
• Keep exits, stairs and corridors clear of obstructions and report maintenance needs promptly.
• Vacuum, dust and wipe surfaces, replenish supplies and tidy guest areas.
• Make beds, clean sinks, toilets, tiles, mirrors and polish brass and metal as needed.
• Inform valet service to arrange laundry or pressing services when required.

Skills

Housekeeping

Customer service

English communication

Education

Vocational housekeeping training

Job description

We are currently seeking passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Housekeeping Attendant you are responsible for daily assigned duties as instructed by Supervisors while adhering to hotel policies and procedures.

Key Responsibilities:

• Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately
• Clean rooms and bathrooms, performing any combination of the following duties
• Keep fire exits and stair ways clear of any obstruction
• Check and report any maintenance work required immediately
• Pick up any litter from corridors and pathways
• Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays and wastebaskets
• Make bed, wash sink, bathtub, toilet, tiles, mirrors and floor and polish brass and metal
• Replenish bathroom supplies and room supplies
• Tidy and arrange neatly guest toilet articles on vanity top and spot cleans carpet when necessary
• Clean and keep the guest corridors, service pantries and service areas neat and tidy at all times
• Remove Room Service tray and trolley from guestroom and corridors
• Inform valet service to collect guests clothes for laundry, dry cleaning or pressing services

Education, Qualifications and Experience

You should ideally have a vocational training within the Housekeeping Department of a hotel. Good command of English is an advantage.

Knowledge and Competencies

The ideal candidate will be a friendly, caring, dedicated individual with good cross cultural sensitivity and the willingness to put in an extra effort and time when required, as well as the passion to serve customers.

You will work well under pressure in a fast-paced environment and enjoy working with a multicultural team and guests alike, while possessing the following additional competencies

• Understanding the Job
• Taking Responsibility
• Recognizing Differences
• Customer Focus
• Adaptability
• Teamwork

• Private Health Insurance
• Paid Time Off
• Training & Development