Housekeeping Attendant

Rotana Hotels; Abu Dhabi; On-site; AED 20,000 - 30,000; Full time

Job summary

Rotana in Abu Dhabi is seeking a guest-focused Housekeeping Attendant to deliver high-quality cleaning and service to guests. You will perform daily duties such as cleaning rooms, replenishing supplies, and reporting maintenance needs, while adhering to hotel policies and safety standards.

Ideal candidates have vocational training in Housekeeping, good command of English, and the ability to work well under pressure in a multicultural team to ensure guest satisfaction.

Qualifications

• Experience in housekeeping or hospitality roles is preferred.
• Good command of English is an advantage.
• Ability to work under pressure in a busy hotel environment.

Responsibilities

• Clean rooms and bathrooms as assigned.
• Replenish bathroom and room supplies.
• Report maintenance issues promptly to supervisors.
• Keep fire exits and stairways clear of obstructions.
• Tidy guest corridors and service areas to maintain cleanliness.

Skills

Customer focus

Teamwork

Adaptability

Education

Vocational training in Housekeeping

Job description

We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Housekeeping Attendant you are responsible for daily assigned duties as instructed by Supervisors while adhering to hotel policies and procedures and your role will include key responsibilities such as

• Receive work assignment/ keys and supplies from the supervisor and sign the key log book accurately
• Clean rooms and bathrooms/ performing any combination of the following duties
• Keep fire exits and stair ways clear of any obstruction
• Check and report any maintenance work required immediately
• Pick up any litter from corridors and pathways
• Vacuum carpet and upholstered furniture/ dust and wipe furniture/ empty ashtrays and wastebaskets
• Make bed/ wash sink/ bathtub/ toilet/ tiles/ mirrors and floor and polish brass and metal
• Replenish bathroom supplies and room supplies
• Tidy and arrange neatly guest toilet articles on vanity top and spot cleans carpet when necessary
• Clean and keep the guest corridors/ service pantries and service areas neat and tidy at all times
• Remove Room Service tray and trolley from guestroom and corridors
• Inform valet service to collect guests clothes for laundry/ dry cleaning or pressing services

Education/ Qualifications

Experiences You should ideally have a vocational training within the Housekeeping Department of a hotel. Good command of English is an advantage.

Knowledge Competencies

The ideal candidate will be a friendly/ caring/ dedicated individual with good cross cultural sensitivity and the willingness to put in an extra effort and time when required/ as well as the passion to serve customers. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike/ while possessing following additional competencies

• Understanding the Job
• Taking Responsibility
• Recognizing Differences
• Customer Focus
• Customer Focus
• Adaptability
• Teamwork