Hotel Manager

Theme Blog Studio; Dubai; On-site; AED 670,000 - 2,009,000; Full time

Benefits offered by this job

Learning & Development programmes

Colleague discounts on food and hotel

Comprehensive healthcare

Paid annual leave

Tax-free salary in UAE

Job summary

Jumeirah in Dubai seeks an accomplished Hotel Manager to lead our luxury properties with a hands-on, guest-centric approach. You will drive operational excellence, maintain brand standards, and deliver strong financial performance across departments.

The ideal candidate has extensive luxury hospitality leadership experience, a proven track record in elevating guest satisfaction, and the ability to build and mentor high-performing teams aligned with Jumeirah's values and service culture.

Qualifications

• Extensive luxury hospitality leadership experience across luxury hotels or resorts.
• Strong focus on guest experience and service quality.
• Proven ability to drive operational excellence and financial performance.

Responsibilities

• Lead all hotel operations with a hands-on leadership approach and brand alignment.
• Shape and deliver the property's commercial and revenue strategy.
• Translate strategic objectives into annual business plans across departments.
• Maintain active on-the-floor leadership ensuring standards and discipline.
• Champion an elevated guest experience culture with proactive feedback loops.
• Build, lead, and develop high-performing teams with coaching and succession planning.

Skills

Leadership experience

Guest experience focus

Operational excellence

Financial acumen

Team development

Revenue strategy

Job description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About the Job

As part of our continued commitment to operational excellence and leadership succession across our portfolio, we are curating a talent pool of high-potential and experienced hospitality leaders for a Hotel Manager opportunity to join Jumeirah in Dubai, supporting both current and future needs. The main duties and responsibilities of this role include:

Lead all hotel operations with a highly visible and hands-on leadership approach, ensuring seamless execution of strategic priorities, exceptional guest experiences, operational excellence, and strong financial performance in line with Jumeirah's brand promise.

Partner with the Senior Hotel Leadership team to shape and deliver the property's commercial and revenue strategy, leveraging market insights, guest segmentation, and competitive positioning to drive sustainable occupancy and profitability.

Convert strategic objectives into clear, actionable annual business plans across all departments, ensuring alignment, accountability, and disciplined execution throughout the operation.

Maintain active, on-the-floor leadership across all operational areas, ensuring standards are consistently upheld, service delivery is refined, and operational discipline is embedded at every level of the hotel.

Champion an elevated guest experience culture by actively monitoring feedback, anticipating guest needs, and continuously enhancing service delivery to create intuitive, personalised luxury moments.

Build, lead, and develop high-performing teams through coaching, performance management, and succession planning, fostering engagement, accountability, and a strong alignment with Jumeirah's values and standards.

About You

The ideal candidate for this position will have the following experience and qualifications:

Extensive luxury hospitality leadership experience within internationally recognised luxury hotels, or resorts environments.

Minimum 10 years' senior operational leadership experience within Hotel Operations, with a strong track record in delivering exceptional guest experiences and operational performance.

Strong commercial and financial acumen, with demonstrated ability to drive performance, optimise operational efficiency, and support overall hotel profitability.

A hands-on leadership style with strong operational visibility, actively engaging with teams and guests to ensure service excellence and seamless execution.

Proven ability to lead high-performing teams within complex luxury environments, ensuring consistency, brand alignment, and exceptional guest satisfaction across hotel and residence operations.

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Comprehensive healthcare and life insurance coverage
• Paid annual leave entitlement
• Incentive programmes aligned with leadership performance
• Competitive tax-free salary paid in UAE Dirhams (AED)