General Manager - SAL - Jumeirah Burj Al Arab

Dubai Holding LLC; Dubai; On-site; AED 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Tax-free salary

Comprehensive healthcare

Paid annual leave

Staff discounts

Learning & Development

Internal mobility

Life insurance

Job summary

Jumeirah Burj Al Arab in Dubai is seeking a General Manager to lead the SAL team, overseeing restaurant operations and ensuring high performance and seamless coordination with internal and external stakeholders. The successful candidate will develop annual business plans and budgets, monitor guest satisfaction, and drive profitability while upholding the brand's luxury hospitality standards.

A minimum of five years in international luxury hospitality in a similar role, English fluency with an

Qualifications

• Minimum of 5 years’ experience in a similar role within international luxury hospitality.
• Fluency in English, with knowledge of an additional language.
• Strong budgeting, cost control and profitability skills.
• Proven ability to lead and develop a multi-cultural team in a fast-paced environment.

Responsibilities

• Manages day-to-day restaurant operations and liaises with internal/external parties to ensure high performance.
• Develops annual business plans, revenue targets and budgets and aligns with F&B leadership.
• Monitors customer satisfaction and addresses feedback and complaints to protect brand image.
• Forecasts progress and initiates corrective actions to achieve targets.
• Maintains high service standards, food quality and presentation.
• Keeps up-to-date with industry trends to sustain competitive advantage.

Skills

Fluency in English

Additional language

Team leadership

Financial acumen

Job description

United Arab Emirates

Trending

Job Description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

Jumeirah Burj Al Arab, Dubai’s most iconic hotel and a global symbol of Arabian hospitality, stands as the flagship of Jumeirah’s exceptional portfolio. Its sail-shaped structure, one of the world’s most photographed superstructures, redefined luxury hospitality when it opened in 1999. The hotel offers a collection of exquisite destination dining and wellness experiences.

About the Job:An opportunity has arisen for a General Manager to join the SALteam in Jumeirah Burj Al Arab.The main duties and responsibilities of this role:

• Manages the day-to-day operations of the restaurant providing guidance, encouraging teamwork, and facilitating related professional work processes to achieve high performance standards and liaise with internal and external parties at the appropriate levels to ensure smooth flow of operations.
• Develops the annual restaurant outlet business plan, revenue targets and expense budgets and present for review with the Director of F&B to ensure this is in line with Jumeirah Group policies.
• Monitors customer satisfaction and respond to customer feedback and complaints ensuring procedures are followed to preserve the restaurants and the Group’s positive image.
• Monitors and forecast progress against the plan throughout the year and initiate corrective actions, if required, to drive optimal performance and achieve financial and other business targets.
• Ensures Guests’ dining experience by maintaining consistently high personalised service standards, good food quality and presentation, in line with their expectations.
• Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry, attending educational workshops, reviewing professional publications, and establishing personal networks to stay up to date with international trends and to ensure the competitive advantage of the restaurant

About You:

The ideal candidate for this position will have the following experience and qualifications:

• Minimum of 5 years’ experience in relevant role within the international luxury hospitality industry in a similar role.
• Fluency in English, with knowledge of an additional language.
• Strong financial acumen, with proven skills in budgeting, cost control, and driving profitability.
• Proven ability to lead, motivate, and develop a multi-cultural team in a fast-paced environment.

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Comprehensive healthcare and life insurance coverage
• Paid annual leave entitlement
• Performance-based incentives tailored to your role
• Competitive tax‑free salary paid in UAE Dirhams (AED)