Hotel Director: Luxury Operations & Growth Leader

Barcelo Hotel Group; Sharjah; On-site; AED 350,000 - 550,000; Full time

Benefits offered by this job

All-Inclusive programme

Private beach access

Career development opportunities

Job summary

Occidental Sharjah Grand, part of Barceló Hotel Group, is seeking an experienced hotel leader to oversee all departments and ensure exceptional guest experiences at this 4-star property in Sharjah.

You will develop strategic plans, budgets, and forecasts, monitor KPIs and market trends, lead a high-performing team, ensure service, quality, and safety standards, and actively engage with the local community to elevate the hotel's profile.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.

Responsibilities

• Oversee all hotel departments, including Front Office, Housekeeping, Food & Beverage, Sales & Marketing, Engineering, and Human Resources, to ensure seamless operations and exceptional guest experiences.
• Develop and implement strategic plans, budgets, and forecasts to achieve financial targets, maximize profitability, and optimize operational efficiency.
• Monitor and analyze key performance indicators (KPIs), market trends, and competitor activities to identify opportunities for growth and improvement.
• Maintain high standards of guest service, quality, and cleanliness throughout the hotel, addressing guest feedback and complaints promptly and effectively.
• Lead, motivate, and develop a high-performing team, fostering a positive work environment and promoting employee engagement and retention.
• Ensure compliance with all local regulations, company policies, and health and safety standards.
• Manage supplier relationships, procurement, and inventory control to optimize costs and maintain quality.
• Represent the hotel in the local community and build strong relationships with stakeholders, including government bodies, tourism organizations, and business partners.
• Implement and monitor sustainability initiatives in line with Barceló Hotel Group corporate social responsibility policies.
• Report regularly to regional management on hotel performance, challenges, and opportunities.

Education

Bachelor's degree in Hospitality Management, Business Administration, or a related field

Job description

Occidental Sharjah Grand, part of Barceló Hotel Group, is seeking an experienced hotel leader to oversee all departments and ensure exceptional guest experiences at this 4-star property in Sharjah.

You will develop strategic plans, budgets, and forecasts, monitor KPIs and market trends, lead a high-performing team, ensure service, quality, and safety standards, and actively engage with the local community to elevate the hotel's profile.