Hostess - Steakhouse Guest Service

Atlantis; Dubai; On-site; AED 45,000 - 73,000; Full time

Benefits offered by this job

Health insurance (dental)

Annual flights home

Discounted rates at Kerzner properties

Incentive program

Wellness initiatives

Job summary

Atlantis is hiring a Hostess - Steakhouse Guest Service in Dubai to welcome guests, manage seating, and coordinate front-of-house operations within a premium steakhouse environment. You will greet guests, escort them to tables, monitor queues, and support reservations while delivering polished service.

Ideal candidates have about 2 years in luxury hospitality, excellent communication, and the ability to engage with international guests, maintaining a professional appearance in a fast-paced

Qualifications

• 2 years of experience in a luxury hotel or high-end restaurant preferred.
• Excellent communication and interpersonal skills.
• Confident interacting with local and international guests.
• Strong customer service orientation and professional appearance.

Responsibilities

• Welcome guests warmly upon arrival and manage first impressions.
• Coordinate seating based on table availability and service needs.
• Escort guests to tables and ensure smooth transitions into dining.
• Monitor waiting lists and keep guests informed of seating times.
• Support VIP and high-profile guest arrivals according to standards.
• Maintain a polished reception area and professional grooming.

Skills

Hostess operations

Guest reception

Seating coordination

Front-of-house operations

Guest greetings

Guest flow management

Reservation support

VIP guest service

Professional presentation

Cross-cultural communication

Team collaboration

Job description

Hostess - Steakhouse Guest Service Job Snapshot Role: Hostess - Steakhouse Guest Service Location: Dubai, United Arab Emirates Industry: Hospitality Function: Host-Hostess Experience: 2 years of experience in a luxury hotel or high-end restaurant preferred Job Type: Full-time Position Overview

Hostess - Steakhouse Guest Service in Dubai, United Arab Emirates is a Hospitality opportunity focused on delivering a welcoming and polished arrival experience within a premium steakhouse environment. The role manages guest greetings, waiting times, seating coordination, table escort, and farewell service while maintaining natural communication and supporting smooth front-of-house operations at Seafire Steakhouse.

Job Details Country: United Arab Emirates City: Dubai Industry: Hospitality Function: Host-Hostess Salary: 4000-6500 Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer. Gender: Any Candidate Nationality: Any Job Type: Full-time

Role Context The Hostess helps shape the first and final impression of the dining experience by ensuring every guest is welcomed professionally and guided smoothly through the restaurant arrival process. The position requires strong awareness of guest flow, table availability, waiting periods, and front-of-house priorities. Working closely with the wider restaurant team, the Hostess contributes to efficient seating, clear communication, and a relaxed guest experience even during busy service periods. The role also provides structured exposure to luxury food and beverage operations through ongoing training and practical development.

Key Responsibilities

• Welcome guests warmly and professionally upon arrival.
• Create a positive first impression through confident and natural communication.
• Confirm guest arrival details and support front-of-house reception activities.
• Monitor waiting lists and keep guests informed of expected seating times.
• Coordinate seating priorities according to table availability and restaurant requirements.
• Escort guests to their tables and ensure a smooth transition into the dining experience.
• Maintain awareness of table status and communicate relevant updates to the restaurant team.
• Engage guests in friendly conversation without appearing scripted or intrusive.
• Respond appropriately to guest questions regarding seating and restaurant operations.
• Support reservation-related activities when required.
• Coordinate with servers, supervisors, and restaurant management to maintain efficient guest flow.
• Recognize returning guests where possible and support personalized service.
• Communicate special requests, celebrations, and guest preferences to relevant colleagues.
• Assist with VIP and high-profile guest arrivals according to service standards.
• Keep the reception and host station organized and presentable.
• Manage guest expectations professionally during busy periods.
• Handle minor concerns calmly and refer complex issues to senior team members.
• Maintain polished grooming and personal presentation throughout the shift.
• Support colleagues during high-volume service periods.
• Contribute positively to a fast-paced and team-oriented restaurant environment.
• Maintain professional communication with guests from different cultural backgrounds.
• Participate in internal and external training programs.
• Develop stronger knowledge of food and beverage service and restaurant operations.
• Apply training to improve guest engagement and front-of-house performance.
• Maintain awareness of restaurant promotions, operating hours, and relevant guest information.
• Assist with restaurant opening and closing reception duties when assigned.
• Bid guests farewell in a warm and professional manner.
• Support additional front-of-house responsibilities as directed by restaurant leadership.

Ideal Profile

• Previous experience as a hostess, restaurant receptionist, or similar guest-facing professional is preferred.
• Approximately 2 years of experience in a luxury hotel or high-end restaurant is advantageous.
• International hospitality exposure is highly valued.
• Excellent communication and interpersonal skills.
• Confident interacting with local and international guests.
• Strong customer service orientation.
• Able to hold natural and professional conversations with guests.
• Comfortable working in a busy premium restaurant environment.
• Strong team-player mentality.
• Able to remain composed during peak dining periods.
• Good awareness of guest flow and waiting-time management.
• Professional appearance and strong grooming standards.
• Attentive to guest preferences and service details.
• Flexible regarding evenings, weekends, public holidays, and rotating shifts.
• Interested in developing food and beverage knowledge.
• Willing to participate in continuous training and professional development.

Skills Set

• Hostess operations
• Guest reception
• Steakhouse service
• Luxury restaurant service
• Front-of-house operations
• Guest greetings
• Waiting list management
• Seating coordination
• Table escort
• Guest flow management
• Reservation support
• Customer service
• Guest communication
• Guest relations
• VIP guest service
• Personalized hospitality
• Restaurant operations
• Luxury hospitality
• Food and beverage awareness
• Service standards
• Team collaboration
• Cross-cultural communication
• Professional presentation
• High-volume service
• Host station management
• Guest preference recognition
• Farewell service
• Service recovery support
• Hospitality training

Why Join Us

This role provides an opportunity to build valuable front-of-house experience within Dubai 's Hospitality sector while working in a premium steakhouse environment serving an international guest base. Exposure to luxury dining standards, restaurant operations, guest relations, and structured food and beverage training can support progression into senior hostess, guest relations, and restaurant supervision roles. The position includes a competitive tax-free salary in UAE Dirhams, food and beverage privileges, discounted rates across participating Kerzner properties worldwide, comprehensive health insurance including dental coverage, annual flights home, life insurance, an incentive program, and colleague wellness initiatives. Internal learning and career mobility across the wider Kerzner portfolio provide additional opportunities for long-term growth.

About the Company

Atlantis Resorts operates Atlantis, The Palm and Atlantis The Royal in Dubai as part of Kerzner International. Atlantis, The Palm features an extensive portfolio of premium dining concepts, including Seafire Steakhouse, supported by experienced food and beverage teams delivering high-quality restaurant experiences to international visitors, hotel guests, and Dubai residents.