Hostess / Administrative Assistant

Hyatt Hotels Corporation; Dubai; On-site; AED 61,000 - 91,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Hostess & Administrative Assistant to welcome guests, manage reservations, and support restaurant operations at our Austin property. You will greet and seat guests, assist with administration, and help maintain records and reports in line with Hyatt brand standards.

The role emphasizes guest service excellence, coordinating front-of-house tasks, and providing seamless support to ensure a memorable dining experience.

Qualifications

• Ideally with a relevant degree or diploma in Hospitality or Tourism Management.
• Minimum 1 year of work experience in hotel operations or as a Hostess in a luxury hotel or specialty restaurant.
• Good knowledge of restaurant reservation systems and guest relations.
• Excellent customer service, communication, and interpersonal skills are essential.

Responsibilities

• Provide warm and welcoming guest experience and support daily restaurant operations.
• Manage reservations and greet/seat guests.
• Assist with restaurant administration, records, and reporting.
• Provide operational support to ensure efficient service and guest satisfaction.

Skills

Customer service

Communication

Interpersonal skills

Education

Hospitality/Tourism Management degree

Tools

Reservation systems

Job description

Close Inclusive Collection Job Postings Notification

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

You will be responsible for providing a warm and welcoming guest experience while supporting the restaurant's daily administrative operations in line with Hyatt International's brand standards. The Hostess & Administrative Assistant will manage reservations, greet and seat guests, assist with restaurant administration, maintain records, prepare reports, and provide operational support to ensure efficient service and an exceptional guest experience.

Qualifications

• Ideally with a relevant degree or diploma in Hospitality or Tourism Management.
• Minimum 1 year of work experience in hotel operations or as a Hostess in a luxury hotel or specialty restaurant.
• Good knowledge of restaurant reservation systems and guest relations.
• Good customer service, communication, and interpersonal skills are essential.

Miraval Austin Resort and Spa | Austin , TX , US

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