Guest Experience & Admin Assistant — Hospitality

Hyatt Hotels Corporation; Dubai; On-site; AED 61,000 - 91,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Hostess & Administrative Assistant to welcome guests, manage reservations, and support restaurant operations at our Austin property. You will greet and seat guests, assist with administration, and help maintain records and reports in line with Hyatt brand standards.

The role emphasizes guest service excellence, coordinating front-of-house tasks, and providing seamless support to ensure a memorable dining experience.

Qualifications

• Ideally with a relevant degree or diploma in Hospitality or Tourism Management.
• Minimum 1 year of work experience in hotel operations or as a Hostess in a luxury hotel or specialty restaurant.
• Good knowledge of restaurant reservation systems and guest relations.
• Excellent customer service, communication, and interpersonal skills are essential.

Responsibilities

• Provide warm and welcoming guest experience and support daily restaurant operations.
• Manage reservations and greet/seat guests.
• Assist with restaurant administration, records, and reporting.
• Provide operational support to ensure efficient service and guest satisfaction.

Skills

Customer service

Communication

Interpersonal skills

Education

Hospitality/Tourism Management degree

Tools

Reservation systems

Job description

Hyatt Hotels Corporation is seeking a Hostess & Administrative Assistant to welcome guests, manage reservations, and support restaurant operations at our Austin property. You will greet and seat guests, assist with administration, and help maintain records and reports in line with Hyatt brand standards.

The role emphasizes guest service excellence, coordinating front-of-house tasks, and providing seamless support to ensure a memorable dining experience.