Host / Hostess

Tanqeeb; Abu Dhabi; On-site; AED 28,000 - 42,000; Full time

Job summary

Tanqeeb is seeking a Host/Hostess for Park Rotana & Park Arjaan Abu Dhabi. You will warmly welcome guests, seat them, and manage reservations with a courteous approach. You’ll coordinate with the service team to arrange seating and maintain a clean entrance area.

The role requires 1+ years in a hospitality host/hostess position, excellent guest service skills, and a proactive attitude to support guests from arrival to departure.

Qualifications

• 1+ years of experience in F&B host/hostess or equivalent role.
• Excellent communication and guest service skills.
• Ability to handle reservations and phone inquiries with courtesy.

Responsibilities

• Offer consistently professional, friendly and engaging service.
• Welcome guests to the outlet and guide them to tables.
• Take reservations and manage the reservation book; answer calls impeccably.
• Set up the outlet before service hours with the team.
• Coordinate with service staff for seating arrangements and floor plan needs.
• Ensure cleanliness and maintenance of the outlet and entrance area.
• Maintain guest well-being with discreet, friendly contact.
• Know menus and promotions to answer guest queries.
• Assist in setting up the outlets database.
• Ensure guest satisfaction upon departure.

Skills

Customer service

Guest communication

Reservations handling

Hospitality

Tools

Reservation book management

Job description

Job description

We are currently looking for dynamic, and self-motivated Food & Beverage professionals who want to move their careers forward.

This position is based at Park Rotana & Park Arjaan Abu Dhabi.

As a Host / Hostess you are responsible to receive and give a warm welcome to our guests, providing an efficient and courteous approach at all times and your role will include key responsibilities such as:

• Offer consistently professional, friendly, warm and engaging service
• Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact
• Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner
• Set up the outlet prior to the business hours along with the service team
• Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables
• Observe the cleanliness and maintenance of the outlet and the entrance area
• Assure the well-being of all guests by maintaining a close, friendly, yet discrete contact
• Be aware of all menus and ongoing promotions in the outlet by heart in order to recommend if a guest requests
• Contribute in setting up the outlets database
• Reassure the guests satisfaction upon their departure

Preferred candidate

Years of experience

1+ years