Hospitality Sales Coordinator - Customer Experience

Saadiyat Rotana Resort & Villas; Abu Dhabi; On-site; AED 60,000 - 90,000; Full time

Job summary

Saadiyat Rotana Resort & Villas in Abu Dhabi is seeking a Sales Coordinator to support the sales office, ensuring an organized filing system and efficient access to required data. The role involves preparing letters, updating the sales database, and handling communications for senior staff.

You will maintain prompt follow-up processes, manage inquiries when the sales team is unavailable, and ensure timely month-end reporting.

Qualifications

• College diploma and relevant previous work experiences.
• Good computer skills and perfect command of English.
• Other language skills are an asset.

Responsibilities

• Prepare and type sales team letters and update the sales database.
• Compose letters, memos, faxes and other mail for the Director of Sales and executives.
• Maintain a prompt follow-up and trace system for all correspondences.
• Handle incoming calls and guest inquiries in the absence of the sales team.
• Ensure month-end sales report is completed and submitted on time.
• Ensure all sales-related correspondence is sent within 24 hours.

Skills

Computer skills

English fluency

Communication

Teamwork

Education

College diploma

Tools

Sales database system

Job description

Saadiyat Rotana Resort & Villas in Abu Dhabi is seeking a Sales Coordinator to support the sales office, ensuring an organized filing system and efficient access to required data. The role involves preparing letters, updating the sales database, and handling communications for senior staff.

You will maintain prompt follow-up processes, manage inquiries when the sales team is unavailable, and ensure timely month-end reporting.