Head of Visitor Experience & Park Strategy

Dubai Municipality; Abu Dhabi; In loco; AED 134.000 - 246.000; Tempo pieno

Descrizione del lavoro

Dubai Municipality seeks a qualified professional to lead visitor studies across parks and recreational facilities. You will prepare periodic surveys, analyze results, and coordinate with departments to translate findings into improved services and customer happiness.

Responsibilities include developing long-term plans for parks, applying safety standards, compiling comprehensive reports, and ensuring information security compliance.

Competenze

• Mandatory Bachelor's Degree in Administrative Sciences.
• Minimum 8 years of professional experience.

Mansioni

• Prepare periodic studies to survey opinions and satisfaction of visitors and park users.
• Analyze survey results to improve services and facilities.
• Coordinate with organizational units to ensure surveys are conducted across all facilities.
• Develop long-term plans for parks and recreational facilities and services.
• Review international best practices and incorporate them into strategic plans.
• Ensure application of security and safety standards across all facilities.
• Prepare comprehensive reports and provide recommendations to support continuous improvement.
• Comply with information security policies and report breaches as required.
• Perform other duties as assigned by the department.

Conoscenze

Survey analysis

Coordination across units

Report writing

Security compliance

Formazione

Bachelor's Degree in Administrative Sciences

Descrizione del lavoro

Dubai Municipality seeks a qualified professional to lead visitor studies across parks and recreational facilities. You will prepare periodic surveys, analyze results, and coordinate with departments to translate findings into improved services and customer happiness.

Responsibilities include developing long-term plans for parks, applying safety standards, compiling comprehensive reports, and ensuring information security compliance.