Head of Luxury Hotel Operations & F&B

Palazzo Versace Dubai; Dubai; On-site; AED 900,000 - 1,500,000; Full time

Job summary

Palazzo Versace Dubai is seeking an experienced Director of Operations to oversee day-to-day hotel operations and elevate service standards for a luxury 5-star property in Dubai.

The role requires a robust F&B and Culinary background, with proven leadership across multiple departments, including Rooms Division. Candidates should bring a strategic mindset, strong commercial acumen, and experience guiding pre-opening projects within upscale hospitality.

Qualifications

• Minimum 8–10 years of progressive hotel operations experience, preferably within luxury 5-star hotels.
• Strong background in Food & Beverage and Culinary operations, with substantial experience overseeing restaurants, bars, banqueting, and/or large-scale culinary operations.
• Previous senior leadership roles such as Director of Operations, Director of F&B, or Executive Assistant Manager.

Responsibilities

• Oversee the daily operations of the hotel, ensuring seamless coordination across all operational departments.
• Provide strategic and operational leadership to F&B, Culinary, Rooms, and other guest-facing departments.
• Drive operational excellence across restaurants, bars, banqueting, room service, and culinary operations.
• Ensure all departments consistently deliver the standards expected of a luxury 5-star property.
• Monitor operational performance, revenue, profitability, quality, and guest satisfaction across the hotel.
• Develop and implement operational strategies in line with the hotel's objectives.
• Collaborate with senior management on budgeting, forecasting, and performance improvement.
• Maintain oversight of Front Office, Housekeeping, Engineering, Spa, Security, and other operations.

Skills

Hotel operations

F&B management

Leadership

Budgeting & forecasting

Pre-opening projects

Guest experience

Multicultural team leadership

Education

Bachelor's degree in hospitality

Job description

Palazzo Versace Dubai is seeking an experienced Director of Operations to oversee day-to-day hotel operations and elevate service standards for a luxury 5-star property in Dubai.

The role requires a robust F&B and Culinary background, with proven leadership across multiple departments, including Rooms Division. Candidates should bring a strategic mindset, strong commercial acumen, and experience guiding pre-opening projects within upscale hospitality.