Hands-On Delivery Lead for Multi-Program Initiatives

Serviceplan Group Middle East; Dubai; On-site; AED 300,000 - 420,000; Full time

Job summary

Serviceplan Group Middle East is seeking a hands-on Delivery Programme Manager to oversee multiple live client engagements in Dubai. You will drive workplans, milestones, dependencies, and risk management, while coordinating AI strategists, consultants, and client teams to land commitments.

You will remain calm and structured as priorities shift, ensuring decisions are tracked, adoption is executed, and high-quality delivery across complex programmes is maintained in a lean, fast-paced

Qualifications

• 5–8 years in project or programme management, delivery leadership, or client service.
• Proven ability to manage complex, cross‑functional programmes with multiple senior stakeholders.
• Hands‑on delivery instinct — you unblock, coordinate, and solve.
• Strong written updates, spoken escalations, and meeting facilitation.
• Experience with change management, adoption programmes, or transformation delivery is a strong plus.
• PMP, PRINCE2, or equivalent is a plus; actual shipping experience in messy environments matters.

Responsibilities

• Own delivery execution across active client engagements — workplans, milestones, dependencies, actions, escalations
• Coordinate internal and external contributors: AI strategists, consultants, technical specialists, client teams
• Run client-facing governance: status meetings, progress reporting, decision tracking, risk management
• Drive adoption and follow‑through — make sure what was agreed in a workshop actually lands in a workflow
• Proactively flag risks and blockers before they become problems
• Help build and improve the venture's delivery frameworks, templates, and programme standards
• Manage multiple parallel engagements without losing quality or pace on any of them

Skills

Project management

Delivery leadership

Client service

Cross-functional coordination

Communication

Education

PMP/PRINCE2 certification

Job description

Serviceplan Group Middle East is seeking a hands-on Delivery Programme Manager to oversee multiple live client engagements in Dubai. You will drive workplans, milestones, dependencies, and risk management, while coordinating AI strategists, consultants, and client teams to land commitments.

You will remain calm and structured as priorities shift, ensuring decisions are tracked, adoption is executed, and high-quality delivery across complex programmes is maintained in a lean, fast-paced