Guest Services Officer - Communication Center

Hyatt Regency; Dubai; Sur place; AED 60 000 - 90 000; Plein temps

Résumé du poste

Hyatt Regency Dubai is seeking a Guest Services Officer for the Communication Center to deliver excellent and consistent service to guests. You will support smooth operations within the Communications Center and contribute to overall Rooms Division performance.

The ideal candidate has hospitality exposure, strong customer service and communication skills, and a professional demeanor to handle guest requests efficiently while maintaining Hyatt standards.

Qualifications

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years work experience in hotel operations.
• Good customer service, communications and interpersonal skills are a must.

Responsabilités

• Provide an excellent and consistent level of service to guests.
• Contribute to the smooth and efficient running of the Communication Center within the Rooms Division.

Connaissances

Customer service

Communication skills

Interpersonal skills

Formation

Degree or diploma in Hospitality or Tourism management

Description du poste

Organization

Hyatt Regency Dubai

Summary

You will be responsible to provide an excellent and consistent level of service to your customers. Guest Services Officer - Communication Center is responsible to contribute to the smooth and efficient running of the Communication Center within the Rooms Division.

Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.