Front Office Guest Services Specialist

Park Hyatt Abu Dhabi; Abu Dhabi; On-site; AED 56,000 - 78,000; Full time

Job summary

Park Hyatt Abu Dhabi is seeking a Guest Services Officer - Front Office/Telecommunication to deliver outstanding guest experiences and maintain a high level of service in the Front Office. The role emphasizes professional, fluent English and Russian communication to assist guests efficiently within the Rooms Division.

The ideal candidate has at least 1 year of hotel operations experience and a customer-focused mindset, ready to contribute to a premium hospitality environment at the property.

Qualifications

• Minimum 1 year work experience in hotel operations.
• Fluent communication in English and Russian.
• Customer-focused mindset.

Responsibilities

• Provide excellent and consistent level of service to guests.
• Contribute to smooth and efficient Front Office operations within Rooms Division.

Skills

Customer service

English language

Russian language

Job description

Park Hyatt Abu Dhabi is seeking a Guest Services Officer - Front Office/Telecommunication to deliver outstanding guest experiences and maintain a high level of service in the Front Office. The role emphasizes professional, fluent English and Russian communication to assist guests efficiently within the Rooms Division.

The ideal candidate has at least 1 year of hotel operations experience and a customer-focused mindset, ready to contribute to a premium hospitality environment at the property.