Guest Service Expert - Dining Services

The Ritz-Carlton Hotel Company, L.L.C.; Abu Dhabi; On-site; AED 28,000 - 50,000; Full time

Job summary

The Ritz-Carlton in Abu Dhabi, United Arab Emirates is hiring a Guest Service Expert - Dining Services to create memorable restaurant experiences by combining attentive guest service with food and beverage support.

In this full-time role, you will prepare tables, coordinate with the kitchen, serve guests, and maintain clean service areas while upholding safety and quality standards in a luxury hospitality environment.

Qualifications

• High school diploma or GED equivalent.
• Less than 1 year of related work experience.
• No supervisory experience required.

Responsibilities

• Set and prepare tables according to service standards.
• Interact with guests and provide attentive service.
• Serve food and beverages while maintaining quality expectations.
• Coordinate with kitchen colleagues to manage orders and service needs.
• Support guest needs throughout the meal.
• Keep service areas and supplies clean and organized.
• Read and verify menus and service information accurately.
• Coordinate dining areas with kitchen operations.
• Follow company policies and safety requirements.
• Complete other duties assigned by supervisors.

Skills

Guest dining service

Table setup

Food & beverage service

Kitchen coordination

Menu verification

Work area organization

Guest communication

Quality & safety

Education

High school diploma or GED

Job description

Guest Service Expert - Dining Services Job Snapshot Role: Guest Service Expert Location: Abu Dhabi, United Arab Emirates Industry: Hospitality Function: Food Services / Hospitality Experience: Less than 1 year of related work experience Job Type: Full-time

Position Overview The Guest Service Expert - Dining Services is a full-time Hospitality role with The Ritz-Carlton in Abu Dhabi, United Arab Emirates. This opportunity centers on creating memorable restaurant experiences by combining attentive guest service with practical food and beverage support throughout each meal. From preparing tables and coordinating with the kitchen to serving guests and maintaining organized service areas, the Guest Service Expert helps ensure dining interactions feel polished and seamless. The position suits candidates who can work actively in a luxury hospitality environment while maintaining professional service, safety, and quality standards.

Job Details Country: United Arab Emirates City: Abu Dhabi Industry: Hospitality Function: Food Services / Hospitality Salary: Not disclosed Gender: No Preference Candidate Nationality: Not specified Job Type: Full-time Job Number 26105007 Position Type Non-Management Work Arrangement This is an on-site position and is not located remotely.

Role Context

Dining service at The Ritz-Carlton extends beyond delivering food and beverages. The Guest Service Expert contributes to the complete meal experience by recognizing service needs, coordinating with colleagues, and maintaining the dining environment so guests receive consistent attention from arrival through completion of service.

Core Responsibilities

• Set and prepare tables according to operational service requirements.


• Interact with guests and provide attentive service during their dining experience.


• Serve food and beverages while maintaining established quality expectations.


• Communicate with kitchen colleagues to coordinate guest orders and service requirements.


• Take initiative to support guest needs throughout the meal.


• Keep work areas, service supplies, and equipment clean and organized.


• Read and visually verify menus and other service information accurately.


• Support smooth coordination between dining areas and kitchen operations.


• Follow company policies, procedures, and workplace safety requirements.


• Complete other reasonable duties assigned by supervisors.

Dining Experience and Service

The Guest Service Expert is expected to approach each interaction as part of the overall guest experience rather than simply completing a transaction. Awareness of the dining environment, timely communication, and hands-on support are essential to maintaining an efficient service flow. Professional communication, personal presentation, and attention to quality standards are required throughout each shift.

Ideal Profile

This opportunity is suited to candidates beginning or developing their careers in luxury food and beverage service. Successful associates should be comfortable interacting with guests, collaborating with kitchen and service colleagues, and performing active restaurant duties for extended periods. Candidates must also be prepared to work across uneven, sloping, or potentially slippery surfaces while maintaining awareness of workplace safety.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.


• Related Work Experience: Less than 1 year of related work experience.


• Supervisory Experience: No supervisory experience required.


• License or Certification: None required.

Skills Set

• Guest dining service


• Table setup and service preparation


• Food and beverage service


• Kitchen and restaurant coordination


• Menu information verification


• Work area and supply organization


• Professional guest communication


• Quality and safety compliance

Physical Requirements

The position requires standing, sitting, or walking for extended periods and regular movement throughout restaurant service areas. Associates must be able to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and up to 50 pounds with assistance. Daily activities may also involve reaching overhead and below the knees, bending, twisting, pulling, and stooping.

The Ritz-Carlton Gold Standards

The Ritz-Carlton Gold Standards guide the service culture experienced by guests across the brand. Associates are expected to learn and exemplify the Employee Promise, Credo, and Service Values while approaching their responsibilities with care, professionalism, and thoughtful attention to guests.

About the Company

The Ritz-Carlton operates more than 100 award-winning properties worldwide and is part of Marriott International 's portfolio of brands. Its Ladies and Gentlemen create distinctive luxury hospitality experiences guided by The Ritz-Carlton Gold Standards.