Guest Relations Ambassador

Swiss Connect Solutions FZE; Dubai; Sur place; AED 45 000 - 56 000; Plein temps

Avantages offerts par ce poste

Shared accommodation

Transportation provided

One day off per week

Employment visa and medical insurance

Résumé du poste

Swiss Connect Solutions FZE is seeking a warm and professional Guest Relations Ambassador for our Palm Jumeirah resort. You will welcome guests, assist with requests and help create a memorable stay.

Based in Dubai, you will coordinate with hotel teams to deliver attentive service, handle enquiries, respond to feedback and maintain a welcoming appearance. Fluency in English is required; other languages are a plus.

Qualifications

• Good English communication skills.
• Excellent communication and customer service skills.
• Previous guest relations or hospitality experience is an advantage.
• Professional, well-presented and flexible to work shifts.

Responsabilités

• Welcome guests and provide attentive, personalised service.
• Assist guests with enquiries, requests and information about the resort.
• Coordinate with relevant departments to ensure guest requests are handled promptly.
• Support the delivery of a smooth and enjoyable guest experience.
• Respond to guest feedback and help resolve concerns professionally.
• Maintain a professional appearance and a welcoming attitude.

Connaissances

Good English

Customer service

Hospitality experience

Professional appearance

Flexible to shifts

Description du poste

Guest Relations Ambassador | Palm Jumeirah Resort

Location: Palm Jumeirah, Dubai, UAE

We are looking for a warm and professional Guest Relations Ambassador to join a resort on Palm Jumeirah. The successful candidate will welcome guests, assist with their requests and help create a memorable stay.

Key Responsibilities

• Welcome guests and provide attentive, personalised service.
• Assist guests with enquiries, requests and information about the resort.
• Coordinate with relevant departments to ensure guest requests are handled promptly.
• Support the delivery of a smooth and enjoyable guest experience.
• Respond to guest feedback and help resolve concerns professionally.
• Maintain a professional appearance and a welcoming attitude.

Requirements

• Good English communication skills.
• Previous guest relations or hospitality experience is an advantage.
• Excellent communication and customer service skills.
• Professional, well-presented and flexible to work shifts.
• Open to relocating to Dubai.
• Russian or Arabic language skills are an advantage, but not required.

Salary and Benefits

• AED 4,000-5,000 per month, plus service charge.
• Shared accommodation, with two employees per room.
• Transportation provided.
• One day off per week.
• Employment visa and medical insurance provided