Dubai Resort Guest Relations Ambassador | Relocation & Visa

Swiss Connect Solutions FZE; Dubai; On-site; AED 45,000 - 56,000; Full time

Benefits offered by this job

Shared accommodation

Transportation provided

One day off per week

Employment visa and medical insurance

Job summary

Swiss Connect Solutions FZE is seeking a warm and professional Guest Relations Ambassador for our Palm Jumeirah resort. You will welcome guests, assist with requests and help create a memorable stay.

Based in Dubai, you will coordinate with hotel teams to deliver attentive service, handle enquiries, respond to feedback and maintain a welcoming appearance. Fluency in English is required; other languages are a plus.

Qualifications

• Good English communication skills.
• Excellent communication and customer service skills.
• Previous guest relations or hospitality experience is an advantage.
• Professional, well-presented and flexible to work shifts.

Responsibilities

• Welcome guests and provide attentive, personalised service.
• Assist guests with enquiries, requests and information about the resort.
• Coordinate with relevant departments to ensure guest requests are handled promptly.
• Support the delivery of a smooth and enjoyable guest experience.
• Respond to guest feedback and help resolve concerns professionally.
• Maintain a professional appearance and a welcoming attitude.

Skills

Good English

Customer service

Hospitality experience

Professional appearance

Flexible to shifts

Job description

Swiss Connect Solutions FZE is seeking a warm and professional Guest Relations Ambassador for our Palm Jumeirah resort. You will welcome guests, assist with requests and help create a memorable stay.

Based in Dubai, you will coordinate with hotel teams to deliver attentive service, handle enquiries, respond to feedback and maintain a welcoming appearance. Fluency in English is required; other languages are a plus.