Guest-Focused Waitstaff | Service & Upsell Specialist

Al Bandar Rotana & Al Bandar Arjaan by Rotana; Abu Dhabi; On-site; AED 60,000 - 72,000; Full time

Job summary

Al Bandar Rotana & Al Bandar Arjaan by Rotana in Abu Dhabi seeks a dynamic Waiter/Waitress to deliver exceptional service in our restaurant. You will greet, seat, and attend to guests with personalized, discreet service while knowledgeably guiding them through the menu.

Responsibilities include maintaining hygiene, managing mise en place, minimizing waste, and using up-selling techniques to boost revenue and guest satisfaction.

Qualifications

• No explicit skills listed in the ad.

Responsibilities

• Provide professional food and beverage service according to the hotel standard.
• Greet and seat guests and serve them discreetly and personally.
• Acquire knowledge of the menu to assist guests with recommendations.
• Monitor quality of food and beverages served.
• Attend to guest complaints and queries satisfactorily.
• Maintain hygiene and cleanliness of the outlet and equipment.
• Handle mise en place and mise en scene before, during, and after service.
• Minimise wastage, breakage and spoilage.
• Use up-selling techniques to exceed guest expectations and increase revenue.

Education

High school or equivalent

Job description

Al Bandar Rotana & Al Bandar Arjaan by Rotana in Abu Dhabi seeks a dynamic Waiter/Waitress to deliver exceptional service in our restaurant. You will greet, seat, and attend to guests with personalized, discreet service while knowledgeably guiding them through the menu.

Responsibilities include maintaining hygiene, managing mise en place, minimizing waste, and using up-selling techniques to boost revenue and guest satisfaction.