Guest-Focused Front Office Data Entry Clerk

Rotana; Abu Dhabi; On-site; AED 48,000 - 72,000; Full time

Job summary

Rotana is seeking a Front Office Data Entry Clerk in Abu Dhabi to support passport copy handling, data entry, and front desk operations. The role is on-site, with responsibilities spanning document filing, data transmission, and maintaining up-to-date hotel knowledge.

The ideal candidate will be proficient with scanners and data entry tasks, and possess a proactive approach to organizing records for efficient service delivery at the front desk.

Qualifications

• Passport copies handling experience.
• Data entry experience with front desk operations.
• Knowledge of front office procedures and hotel operations.

Responsibilities

• Pick up passport copies at the designated area.
• File all passport copies per day and hand it over to the concierge.
• Work with computer and scanner to send all the necessary information.
• Maintain an up to date knowledge of the hotel and services.
• Prioritize and perform accordingly to ensure that data's are handled immediately with speed and efficiency.
• Maintain a systematic and organized filing system and regularly check, update and reorganize cabinets when required.

Skills

Scanner operation

Job description

Rotana is seeking a Front Office Data Entry Clerk in Abu Dhabi to support passport copy handling, data entry, and front desk operations. The role is on-site, with responsibilities spanning document filing, data transmission, and maintaining up-to-date hotel knowledge.

The ideal candidate will be proficient with scanners and data entry tasks, and possess a proactive approach to organizing records for efficient service delivery at the front desk.