Front Office Data Entry Clerk

Rotana; Abu Dhabi; On-site; AED 48,000 - 72,000; Full time

Job summary

Rotana is seeking a Front Office Data Entry Clerk in Abu Dhabi to support passport copy handling, data entry, and front desk operations. The role is on-site, with responsibilities spanning document filing, data transmission, and maintaining up-to-date hotel knowledge.

The ideal candidate will be proficient with scanners and data entry tasks, and possess a proactive approach to organizing records for efficient service delivery at the front desk.

Qualifications

• Passport copies handling experience.
• Data entry experience with front desk operations.
• Knowledge of front office procedures and hotel operations.

Responsibilities

• Pick up passport copies at the designated area.
• File all passport copies per day and hand it over to the concierge.
• Work with computer and scanner to send all the necessary information.
• Maintain an up to date knowledge of the hotel and services.
• Prioritize and perform accordingly to ensure that data's are handled immediately with speed and efficiency.
• Maintain a systematic and organized filing system and regularly check, update and reorganize cabinets when required.

Skills

Scanner operation

Job description

Job Title: Front Office Data Entry Clerk

Job Location: Abu Dhabi, United Arab Emirates

Work Mode: On-site

Date Posted: 30 September 2026

Job Reference/ID: 5488517_en

Job Description / Role:

We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

Key Responsibilities:

• Pick up passport copies at the designated area
• File all passport copies per day and hand it over to the concierge
• Work with computer and scanner to send all the necessary information
• Maintain an up to date knowledge of the hotel and services
• Prioritize and perform accordingly to ensure that data's are handled immediately with speed and efficiency
• Maintain a systematic and organized filing system and regularly check, update and reorganize cabinets when required

Skills Required:

• Scanner operation

Employment / Job Type: Full Time

Nationality: UAE National (Emiratisation)

About the Company:

Abu Dhabi headquartered hotel management company and one of the largest homegrown operators in the Middle East and Africa. Founded in the 1990s, Rotana manages properties under Rotana Hotels and Resorts, Centro, Rayhaan, Arjaan, and Edge, covering business hotels, resorts, and serviced apartments across the Gulf, Africa, and Eastern Europe.

Company Industry: Hospitality

Department / Functional Area: Front Office

Closing Date: 29 November 2026