Guest-First F&B Waiter – Hospitality Excellence

Tanqeeb; Dubai; On-site; AED 39,000 - 61,000; Full time

Job summary

Avani Ibn Battuta Dubai Hotel is looking for a guest‑focused hospitality professional to join the front‑of‑house team on site in Dubai. You will collaborate with colleagues across departments to ensure timely service and maintain high standards of operation and guest satisfaction.

You will be familiar with hotel policies, guest privacy, POS operations, and safety procedures, ensuring smooth daily operations. Ongoing training helps you grow professionally and deliver exceptional service to guests.

Responsibilities

• To work as a team with colleagues in all departments, to ensure timely service and a smooth-running operation.
• To understand and adhere to all hotel policies and Standard Operating Procedures regarding guest service, how to run the operation, and personal discipline and grooming.
• Check out with your supervisor before leaving your station or the floor for any reason.
• To have a full knowledge of the services and facilities provided by the hotel to answer any questions the guests may have.
• Follow all safety policies to ensure a safe work area.
• Follow all reasonable work-related requests made by a manager or supervisor which may be outside your normal job activities, to achieve complete guest satisfaction and service throughout the Hotel.
• Maintain your station in accordance with standards at all times.
• Develop a complete knowledge of menus.
• Learn and correctly use the Point of Sale (POS) equipment and follow procedures.
• To maintain strict security measures when entering guest rooms, to maintain the privacy rights of our guests.
• Actively participate in all training meetings, to continually develop professional skills and increase guest satisfaction.
• Check corridors for trays when returning from taking orders (Room Service)
• Clean and break down trays in dish area, watching for condiments, salt, pepper, sugars, salt & pepper, etc.

Job description

Avani Ibn Battuta Dubai Hotel is looking for a guest‑focused hospitality professional to join the front‑of‑house team on site in Dubai. You will collaborate with colleagues across departments to ensure timely service and maintain high standards of operation and guest satisfaction.

You will be familiar with hotel policies, guest privacy, POS operations, and safety procedures, ensuring smooth daily operations. Ongoing training helps you grow professionally and deliver exceptional service to guests.